Sales & Education Executive, Los Angeles
About the position Responsibilities • Achieve sales objective through consumer selling and driving conversion • Develop and execute sales strategy for specific regions • Manage, lead and develop MAKE UP FOR EVER Market Specialists (MS) and/or Selling Specialist team in driving retail sales • Review Market and/or Selling Specialist sales performance on a weekly basis to ensure sales targets are effectively met • Drive conversion through coaching, negotiating, in store sales and resources to support promotional activities • Demonstrate solid understanding of sales, product knowledge, events, operations and Sephora environment • Create and oversee event execution, using territory field sales insight to influence schedule optimization • Provide weekly sales performance/productivity, event activity and field need feedback to Regional Manager • Build and maintain strong working relationships within Sephora and build Beauty Advisor love • Observe, investigate, facilitate and follow-through on all aspects of Gondola, including Inventory and Visual Merchandising • Obtain, understand, and act on Assortment Cycle Count (ACCR) Reports • Partner with Store Teams to ensure gondola is always fully stocked • Partner with Sephora to develop and execute innovative in-store events • Communicate sales goals and client engagement strategy • Maximize selling staff's productivity through hour utilization, schedule optimization, goal management • Proactively identify inventory/stock issues that may impact business • Interview, hire, coach and manage regional Market Specialists and/or Selling Specialists • Follow individual scheduling guidelines when set by Sephora and ensure internal alignment • Maintain individual in store bookings via Sephora's Happening Now system • Manage Market and/or Selling Specialist in store bookings via Sephora's Happening Now system • Partner with RD to plan store visits which best impact sales plan during key hours • Be an outstanding role model for education and artistry skill and lead by example • Execute training objectives set by Education and Sales Leadership • Ensure Sephora cast is well-versed in brand messaging, differentiation and assortment • Provide feedback to ensure effective delivery of sales techniques to maintain and acquire new customers • Deliver brand trainings to dedicated and department-wide Sephora teams on selling, product knowledge, service experiences, and artistry based on curriculum set by Education and Sales leadership • Analyze and evaluate how the Market Specialist, Selling Specialists and Sephora Beauty Advisors are using training knowledge to drive sales • Partner with Sephora Leadership team in identifying and addressing areas for development: in artistry, business, presentation, or other areas of opportunity • Analyze the business to ensure sales goals/targets are met and effectively managed • Conduct new hire Market and/or Selling Specialist interviews • Strategically build quarterly calendars in Outlook • Management of travel and Selling Specialist budgets • Timely completion of monthly expense reports • Weekly approval of selling specialist hours • Clear and effective email communication in a timely manner Requirements • Minimum 2-3 years of experience in field sales, leadership, retail management, preferably within the cosmetics industry • Solid understanding of sales, product knowledge, events and operations in the cosmetic industry • Exceptional communication skills, both written and verbal, as well as exceptional interpersonal skills • Basic beauty make up skills • Deep understanding of the retail market and current beauty trends • Ability to coach and develop staff in order to achieve goals • Enthusiastic mentor and strategic thinker • Charismatic individual with strong negotiation and communication talents • Availability to work key business hours, including weekends • Must be able to travel, drive and maintain a valid driver's license, with proof of insurance • Physically able to carry boxes of a reasonable weight and work in a fragrance filled, cosmetic environment • Exhibit a high level of professional personal appearance and hygiene • Eligible to obtain a corporate credit card Benefits • Medical, Dental, Vision Insurance Plans • Employee Assistance Program • Employee discount + make-up allowance • Tuition reimbursement • Pet Insurance • Work from Home equipment stipend • Salary Range: $78,000 - $81,000 per year • Competitive annual bonus potential • Growth & development within the LVMH group Apply tot his job