SaaS Time Management Skills Case Management Change Management Consultant

Remote Full-time
SaaS Time Management Skills Case Management Change Management Consultant

(Jobs i

Requirement id 157427

Job title Consultant

Job location in Jackson, MS

Skills required Bachelors Degree, Cloud Technologies, SaaS, Time Management Skills Case Management C

Open Date 10-Mar-2026

Close Date

Job type Contract

Duration 12 Months

Compensation DOE

Status requirement ---

Job interview type ---

Email Recruiter:coolsoft

Job Description Consultant: Bachelors Degree, Cloud Technologies, SaaS, Time Management Skills Case Management C

Start date :4/1/2026

End Date :3/31/2027

Submission deadline :3/12/2026 3:00:00 PM

Client Info : MDCPS

Note:
• Primarily remote work with some planned onsite work in Jackson, MS

Description:

Description of the job functions the contractor will be expected to perform.

The Technical Writer will support the planning, development, implementation, and ongoing operations of a Comprehensive Child Welfare Information System (CCWIS) in compliance with federal regulations and guidance issued.

by the Administration for Children and Families (ACF) and the Childrens Bureau. The role is responsible for developing, maintaining, and coordinating project documentation required for federal approval, system implementation, and operational support.

The Technical Writer will collaborate with project management, business analysts, system architects, developers, quality assurance teams, and program stakeholders to produce clear, accurate documentation aligned with federal CCWIS requirements and project governance standards.

Responsibilities:

Develop, maintain, and coordinate federally required documentation for a Comprehensive Child Welfare Information System (CCWIS), ensuring compliance with regulations and guidance issued by the Administration for Children and

Families (ACF) and the Childrens Bureau.

Prepare and maintain Advanced Planning Documents (APDs), including Implementation APDs (IAPDs), Operational APDs (OAPDs), and APD Updates, along with supporting narratives, appendices, and documentation required to obtain and maintain federal approval and funding for the system.

Document system architecture, modular design, functionality, and technical implementation approaches to demonstrate compliance with CCWIS regulations (45 CFR 1355 and 1356) and federal system certification

expectations.

Develop and maintain the CCWIS Data Quality Plan required by ACF and the Childrens Bureau, including documentation of data governance structures, data stewardship responsibilities, data quality standards, monitoring

processes, validation rules, error remediation procedures, and alignment with federal reporting requirements such as AFCARS, NCANDS, and NYTD.

Assist the PMO and OCM teams with tasks and documentation.

Develop or maintain implementation and operational documentation including deployment guides, system

configuration documentation, operational procedures, disaster recovery documentation, and continuity of operations documentation.

Maintain business process documentation and standard operating procedures describing how the system supports child welfare program operations and case management workflows.

Maintain end-user documentation and training materials including user guides, training manuals, job aids, online help content, and knowledge base documentation to support system implementation and ongoing system use.

Maintain documentation standards, templates, version control processes, and documentation governance procedures to ensure consistency and traceability across all project documentation.

Coordinate with project managers, business analysts, system architects, developers, quality assurance teams, program staff, and vendors to gather technical and program information and translate complex system concepts into clear, accurate documentation.

Support responses to federal review comments, documentation requests, and audit inquiries from ACF, the Childrens Bureau, or other oversight bodies.

? Maintain documentation repositories and ensure documentation is updated as system functionality, requirements, and operational procedures evolve throughout the system lifecycle.

Demonstrate experience supporting large-scale government IT system implementations, preferab

Call502-379-4456 Ext 100for more details. Please provide Requirement id: 157427 while calling.

EOE Protected Veterans/Disability

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