SaaS-Customer Experience Manager (Sales)
Company: ROOFLE, Inc.
Location: Remote (with occasional events in various U.S. cities...
About ROOFLE Technologies:
Founded in 2019 by experts in the Roofing, Storm Restoration, and Exterior Construction Industry, ROOFLE Technologies is at the forefront of innovation in the SaaS domain. Our flagship product, RoofQuote PRO, allows contractors to provide instant roofing estimates online 24/7 and a shopping-like experience using our proprietary technology. As a pioneering force in the industry, we're committed to transforming the way roofing businesses operate.
Duties:
A Customer Experience Manager (CXM) is responsible for selling software products and solutions to businesses and individuals. The primary focus of the job is to generate revenue by identifying potential customers, understanding their needs and requirements, and presenting solutions that meet those needs. Some of the key responsibilities of a Customer Experience Manager include:
I. Identifying potential customers: The sales representative CXM is responsible for identifying potential customers and developing a list of potential leads. This can involve conducting research, attending trade shows, and networking with industry professionals.
II. Understanding customer needs: Once potential customers have been identified, the CXM must understand their needs and requirements. This involves listening to the customer, asking questions, and gathering information to develop a thorough understanding of their business and how software solutions can help them.
III. Presenting solutions: The CXM must present software solutions that meet the customer's needs. This involves preparing presentations and demos, highlighting the benefits of the software, and addressing any concerns or objections the customer may have.
IV. Negotiating and closing deals: The sales representative must negotiate pricing and contract terms with customers and close deals to generate revenue for the company.
V. Building and maintaining relationships: It is essential for a software sales representative to build and maintain strong relationships with customers. This involves following up with customers after a sale, providing ongoing support and assistance, and identifying opportunities for upselling or cross-selling additional products and services.
VI. Keeping up-to-date with industry trends: The sales representative must stay informed about industry trends, competitors, and new technologies in order to provide the most relevant solutions to customers and remain competitive in the marketplace.
Experience:
- Excellent communication and interpersonal skills
- Ability to effectively communicate with customers, negotiate solutions, and build positive relationships
-Technologically savvy (familiar with CRMs and Marketing Automations) with a passion for constant disruption
-Faultless in your followup
-Will be a brand ambassador for Roofle, and brings our brand message to life both through social media and community advocacy
-Ability to hold yourself accountable working remotely
-Desire to work in a fast pace, evolving environment
- Previous sales experience is not necessary as we have a full scale training schedule
What we offer:
A chance to gain expert-level experience in a fast growing SaaS company
A competitive Commission based compensation
A dynamic, fun, fast-paced work environment
The freedom to work remotely, with travel to industry events in cities like Vegas, Dallas, and Orlando
Retirement (401K)
401(k) matching
Health Insurance
Dental and Vision
Compensation:
We offer a competitive commission structure with unlimited earning potential!
Job Type: Full-time
Pay: $60,000.00 - $100,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Vision insurance
Schedule:
Monday to Friday
Work Location: Remote
Apply Now
Location: Remote (with occasional events in various U.S. cities...
About ROOFLE Technologies:
Founded in 2019 by experts in the Roofing, Storm Restoration, and Exterior Construction Industry, ROOFLE Technologies is at the forefront of innovation in the SaaS domain. Our flagship product, RoofQuote PRO, allows contractors to provide instant roofing estimates online 24/7 and a shopping-like experience using our proprietary technology. As a pioneering force in the industry, we're committed to transforming the way roofing businesses operate.
Duties:
A Customer Experience Manager (CXM) is responsible for selling software products and solutions to businesses and individuals. The primary focus of the job is to generate revenue by identifying potential customers, understanding their needs and requirements, and presenting solutions that meet those needs. Some of the key responsibilities of a Customer Experience Manager include:
I. Identifying potential customers: The sales representative CXM is responsible for identifying potential customers and developing a list of potential leads. This can involve conducting research, attending trade shows, and networking with industry professionals.
II. Understanding customer needs: Once potential customers have been identified, the CXM must understand their needs and requirements. This involves listening to the customer, asking questions, and gathering information to develop a thorough understanding of their business and how software solutions can help them.
III. Presenting solutions: The CXM must present software solutions that meet the customer's needs. This involves preparing presentations and demos, highlighting the benefits of the software, and addressing any concerns or objections the customer may have.
IV. Negotiating and closing deals: The sales representative must negotiate pricing and contract terms with customers and close deals to generate revenue for the company.
V. Building and maintaining relationships: It is essential for a software sales representative to build and maintain strong relationships with customers. This involves following up with customers after a sale, providing ongoing support and assistance, and identifying opportunities for upselling or cross-selling additional products and services.
VI. Keeping up-to-date with industry trends: The sales representative must stay informed about industry trends, competitors, and new technologies in order to provide the most relevant solutions to customers and remain competitive in the marketplace.
Experience:
- Excellent communication and interpersonal skills
- Ability to effectively communicate with customers, negotiate solutions, and build positive relationships
-Technologically savvy (familiar with CRMs and Marketing Automations) with a passion for constant disruption
-Faultless in your followup
-Will be a brand ambassador for Roofle, and brings our brand message to life both through social media and community advocacy
-Ability to hold yourself accountable working remotely
-Desire to work in a fast pace, evolving environment
- Previous sales experience is not necessary as we have a full scale training schedule
What we offer:
A chance to gain expert-level experience in a fast growing SaaS company
A competitive Commission based compensation
A dynamic, fun, fast-paced work environment
The freedom to work remotely, with travel to industry events in cities like Vegas, Dallas, and Orlando
Retirement (401K)
401(k) matching
Health Insurance
Dental and Vision
Compensation:
We offer a competitive commission structure with unlimited earning potential!
Job Type: Full-time
Pay: $60,000.00 - $100,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Vision insurance
Schedule:
Monday to Friday
Work Location: Remote
Apply Now