ROC Technical Specialist I (Night Shift) - Unlock a Sustainable Future in Renewable Energy

Remote Full-time
Join our forward-thinking team as a ROC Technical Specialist I and be at the forefront of innovation in the renewable energy industry! We're offering an exciting opportunity for a highly skilled and motivated individual to work remotely and drive success with their diverse skillset. As a valued member of our team, you'll enjoy a competitive salary and a comprehensive total rewards package.
We're a leading provider of renewable energy solutions, and we're committed to creating a supportive and collaborative work environment that fosters career growth and development. If you're passionate about sustainable energy and want to make a meaningful impact, we encourage you to apply for this night shift position.

Why Choose This Opportunity?

Competitive salary structure and total rewards package
Opportunity for career advancement in a rapidly growing industry
Contribute to sustainable energy solutions and make a positive impact on the environment
Collaborative and supportive work environment with a focus on teamwork
Work with cutting-edge technology in battery energy storage systems

Job Responsibilities:

Monitor remote systems to ensure proper functionality and respond to technical support tickets
Review Battery Energy Storage Systems (BESS) performance and generate worklists for maintenance
Perform standard interventions and maintain operational guidelines for BESS
Maintain system logs of operations, issues, and significant events, communicating with stakeholders as necessary
Initiate emergency response management processes according to established guidelines

Requirements:

Associate's degree in Electrical Engineering, Renewable Energy, or a related field, or equivalent preferred
Minimum of 1 year of customer service and/or call center experience
Background in electrical systems, PLC programming, instrumentation, automation, and HMI controls is a strong asset
Ability to work a shift schedule including overtime, holidays, and on-call as needed
Proficient in Microsoft Suite, particularly Outlook, Excel, and Word

Preferred Qualifications:

Basic knowledge of phone systems
Strong attention to detail with the ability to multitask and prioritize effectively
Excellent communication skills and a willingness to collaborate on critical issues
Passion for continuous learning and improvement

At Talentify, we're committed to candidate privacy and equal-opportunity employment. We partner with companies that share our values and strive to create a fair, transparent, and secure hiring environment for all.
Take the Next Step
Are you ready to join our team and contribute to a sustainable future? Apply now and let's discuss how you can become a vital part of our success story.
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