RevOps & CRM Lead
Role: RevOps & CRM Lead Location: Remote working (India)We are currently a remote-first business, but hybrid working may be an option in the future. Salary: 25-40 LPA depending on experience, plus generous ESOPsHours: Full-Time (working UK hours - IST 2.30pm - 11pm)Please noteAll communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future.About VestdVestd is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more.Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment.Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestdâs big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team.Vestd is also a B Corp-certified company, which means weâre committed to balancing profit with purpose. We care about our people, our customers, and the wider world â and we hold ourselves to the highest social and environmental standards.If youâd like to learn more about Vestd, check out this short video from our founder, Ifty.Equality, diversity and inclusion (EDI) at Vestd At Vestd, we prioritise equality, diversity, and inclusion, so we write about it here rather than at the end of the job advertisement. Weâre committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts.Research shows that while men are likely to apply when they meet 60% of a jobâs requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. Thatâs why we encourage applications from candidates with unique strengths and experiences.If you need any adjustments or support with your application, please let us know in your application or throughout the process.RequirementsThe role We are looking for a highly capable, hands-on RevOps & CRM Lead to own and optimise the systems, data, and processes that power our revenue engine. This role sits at the intersection of Sales, Marketing, Partnerships, and Customer Success and is critical to driving clarity, efficiency, and predictability across our go-to-market operations.As a growing SaaS business, we need someone who can combine technical CRM (Hubspot) expertise with a strong understanding of revenue processes and commercial metrics. You will take ownership of our CRM and wider GTM tooling, ensure data integrity, design scalable workflows, and deliver actionable insights that help teams perform at their best.The primary responsibilities of this roleRevenue Systems & AutomationOwn and optimise CRM (HubSpot) architecture, including lifecycle stages, pipelines (New / Renewal / Expansion), and core field governance.Review and build upon automation across the funnel (lead routing, scoring, workflows, lead identification & enrichment).Integrate GTM tools (Sales engagement, CS tools, billing, analytics).Ensure all systems are being leveraged to achieve maximum value.Data, Reporting & InsightsWork closely with Analytics to inform the building of dashboards for Business Units and the Revenue team.Ensure high data hygiene and standardised definitions across teams.Create forecasting models and pipeline analytics for leadership.GTM Process DesignMap and optimise end-to-end revenue processes for the entire lifecycle.Lead, close, onboarding, renewal, expansion. Implement SLAs, handovers, qualification frameworks.Drive consistency across BUs and reduce operational friction.Cross-Functional EnablementCollaborate with the broader Revenue team and the Business Units to understand needs.Provide insights, tooling, and workflows that improve performance.Partner with Product/Engineering on integrations and data flows.This is not an exhaustive list of duties; additional duties will arise as the role evolves. Essential elements for this roleThese are the skills and qualifications we consider essential for this role: 4-7+ years RevOps or GTM systems experience.Strong CRM administration + automation skills with deep Hubspot expertise.Able to build AI automation workflows (via n8n / other).Deep understanding of SaaS funnel metrics and revenue modelling.Knowledge of using and connecting attribution tools (e.g. Dreamdata).Experience with BI tools (Looker, Tableau, PowerBI, HubSpot Reports).Ability to translate business needs into repeatable technical solutions.Ability to work across and influence diverse teams.An ability to communicate well in English, both verbally and in writingYou must be comfortable with working in a fully remote environmentNice to haveThese will help you stand out from the pack:Experience in equity management, financial SaaS, or compliance-heavy domains.Familiarity with share schemes.Experience working in a multi-national environment.Culture fitWhat makes Vestd folk collaborative, adaptable, and eager to grow?Thrives in a startup environment, ready to tackle diverse challenges with enthusiasmAdaptable - open to taking on responsibilities beyond the defined role as neededPassionate about contributing to a culture of innovation, collaboration, and continuous improvementEmbraces technology to improve processes and drive efficiencyBenefitsWhat you can expectOur culture is our backbone (BreatheHR named us one of the âTop 3 Companies in the UK for Company Cultureâ), and we take team happiness seriously.Vestd strives to be as principled as possible. Weâre all about Goal 8 of the United Nations âSustainable Development Goals. This goal is about âDecent work and economic growth,â and we consider it both with our external activities and internal workings.Weâll do everything we can to help you grow in your role. In return, youâll want to learn all about our industry and do all you can to help us continue leading it.Vestd is remote-first, so in return for your commitment, diligence, and productivity, youâll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customersâ schedules), but we are committed to offering flexibility where possible.Happy employees make for happy customers, as demonstrated in our five-star reviews. Vestdâs excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloudâs Fintech50. See more about our awards here.This could be the perfect opportunity if youâre an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team.Why work at Vestd?Vestd is a great place to work. Donât just take our word for it - take a look at the award-winning suite of benefits that you can look forward to as one of our folk:This job is remote-first, although attendance is required twice yearly at our in-person get-togethersA flexible environment to help you achieve the best work/life balanceAn Employee Stock Ownership Plan (ESOP), of course! (After the qualifying period)Monthly recognition scheme, where we celebrate our folkSupport with home working equipment*A personal training and development budget to keep your career and professional growth on trackPrivate medical insurance (after the qualifying period)Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesionGreat team ethos, connect through regular team and company socials25 days annual leave plus one extra day per year of service (up to five days)Weâre looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person.*At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. Our application processWe are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. We ask unsuccessful candidates who have been interviewed to wait six months before reapplying. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be:Apply online20-minute screening call45-minute interview with the hiring manager and team memberTask-based assignment45-minute team cultural interview30-minute interview with the CEOWe are excited to receive your application.When a role is filled, we will contact all other applicants to let them know.This job is based within India. You must be primarily India-based and eligible to work in the country.
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