Review Manager

Review Manager – Remote You are a proactive leader who thrives in a fast-paced, structured environment. You excel at getting things done right the first time. Your work is best when you can make a difference, managing multiple moving parts at the same time, and encouraging your team to do the same. You possess a high sense of urgency. You’re factual, quick, and professional. At Level Legal, we are committed to giving our customers peace of mind. That means speaking their language, anticipating their needs, and earning their trust on every matter. If you lead with empathy, deliver with precision, and find joy in exceeding expectations, we want to meet you. At our company — We give a damn. We get it done right. We show respect. We deliver delight. As a review manager, you will be responsible for much more than simply managing a document review project. You will lead teams of five to 50 project-based attorney review team members. You should be obsessed with doing whatever it takes to delight your customers. You should not accept the status quo. You anticipate, see around corners, and provide solutions to your customers. You enjoy speaking and working directly with customers. You consider your work an act of hospitality and not an obligation. Level Legal is different, and we need people on our team who think differently, too. Our team members understand that curiosity and collaboration drive change and innovation, and they crave a culture that welcomes their questions. If this sounds a lot like you, keep reading because this role might be for you. Essential Roles and Responsibilities • Manage document review projects end-to-end, including project planning, staffing, set-up, training, information technology, security, and project delivery. • Advise customers on high-level substantive review workflows and strategy. • Anticipate issues before they arise and provide solutions. • Provide input for general management of projects, including scheduling, resource allocation, revenue projections, and operational processes and procedures. • Ensure that reviews are completed on time and on budget, identifying opportunities to enhance efficiency. • Always look for opportunities to surprise and delight the customer at every touchpoint. • Establish and follow systematic project communication among our customers, project teams, and Level Legal. • Train teams on the substantive legal issues relevant to each project and on expectations for internal and external communications. • Work alongside our recruiting team to identify and give feedback as needed for appropriate candidates for additional projects or advancement. • Validate time entry and utilization at regular intervals throughout each day. • Manage to gross profit margin goals through efficient use of resources. • Provide daily reports, ensuring customers receive the most accurate information possible in an insightful, helpful format. • Follow all Level Legal processes. • Hold team members accountable for project deliverables. • Collaborate across departments. • Assist the business development team with new customer opportunities and identify additional opportunities with existing customers. • Communicate proactively with customers alongside the business development team about project developments, challenges, and changes to ensure that any surprises are good surprises. • Provide real-time coaching to team members. Minimum Education Requirements • Juris Doctor degree required. Minimum Experience Requirements • Must be an active US-licensed attorney in good standing with a US state bar. • Two-plus years of experience managing complex document review projects in a review manager role. • Five-plus years of experience with document review as an attorney in any capacity. • Significant hands-on Relativity experience and knowledge. Advanced certifications are a plus. • Possess the excellence reflex: the status quo is never enough. • Attention to detail, resourcefulness, and drive. • Excellent communication skills. • Proven ability to handle multiple projects and manage conflicting priorities. • Must be a self-starter and have demonstrated skills as a strong team player. • Proven decision-making and judgment skills. • Advanced problem-solving experience. • Expert technical aptitude in various applications, including Microsoft and Relativity. Position Location and Reporting • Remote. • The review manager reports to the Director of Managed Review. Level Legal makes legal human. The Dallas-based forensics, eDiscovery, managed review, and consulting company delights law firms and corporations through industry-best customer service that excels in dependability. This concierge approach to outsourced legal services delivers peace of mind to our customers. For more information, go to levellegal.com. Level Legal is an equal-opportunity organization. We provide the same opportunities for contracting, hiring, advancement, and benefits regardless of race, color, religion, sex, gender identity, national origin, sexual orientation, disability, age, protected veteran status, or any other non-merit factor. Job Type: Full-time Pay: $110,000.00 - $120,000.00 per year Benefits: • 401(k) • Dental insurance • Health insurance • Life insurance • Paid time off • Vision insurance Education: • Doctorate (Required) Experience: • Document Review management: 3 years (Required) License/Certification: • Active US State Bar License (Required) Work Location: Remote Apply tot his job