Revenue Operations Associate

About Abridge Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. The Role We are seeking a proactive and detail-oriented Revenue Operations Associate to support and streamline commercial activities at Abridge. Reporting to the Director of Revenue Systems & Analytics , you will play a crucial role in coordinating commercial activities, supporting marketing operations, processing deals and orders, and ensuring the integrity of our CRM data. Your efforts will directly contribute to enhancing operational efficiency and improving cross-functional collaboration across sales, marketing, finance, and customer success. What You’ll Do Coordinate Commercial Activities: Schedule, organize, and align critical commercial activities such as customer demos, roadmap meetings, and internal commercial sessions, ensuring seamless execution and communication. Support Marketing Operations: Assist with essential marketing operations tasks including managing list uploads, coordinating outreach efforts, and collaborating closely with the marketing team to streamline campaign execution. Maintain CRM Integrity: Regularly audit, clean, and maintain CRM data to ensure accuracy, completeness, and usability, supporting reliable reporting and effective decision-making across the commercial organization. Process Deals and Orders: Facilitate the processing of orders and deals, ensuring all necessary information is accurately captured and communicated to the finance team for revenue compliance and recognition. Process Optimization: Identify and suggest process improvements to enhance operational efficiency, reduce redundancies, and ensure smooth workflows across commercial and marketing activities. Cross-Functional Collaboration: Partner closely with Sales, Marketing, Partner Success, Finance, and Revenue Operations teams to support initiatives, reporting, drive alignment, and enhance overall operational effectiveness. What You’ll Bring 1-3 years of experience in operations, sales/marketing support, or a related role, ideally within a SaaS or health tech environment. Exceptional organizational and time-management skills, with the ability to handle multiple projects and priorities simultaneously. Detail-oriented mindset with a strong commitment to maintaining high data quality and accuracy. Excellent communication skills, capable of effectively collaborating across teams. Familiarity with CRM platforms (e.g., Salesforce, HubSpot) and proficiency in spreadsheet tools (Excel, Google Sheets). A proactive, problem-solving attitude, eager to identify gaps and improve processes. Why Work at Abridge? At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. How we take care of Abridgers: Generous Time Off : 13 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees. Comprehensive Health Plans : Medical, Dental, and Vision plans for all full-time employees. Abridge covers 100% of the premium for you and 75% for dependents. If you choose a HSA-eligible plan, Abridge also makes monthly contributions to your HSA. Paid Parental Leave : 16 weeks paid parental leave for all full-time employees. 401k and Matching : Contribution matching to help invest in your future. Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. Learning and Development Budget : Yearly contributions for coaching, courses, workshops, conferences, and more. Sabbatical Leave : 30 days of paid Sabbatical Leave after 5 years of employment. Compensation and Equity : Competitive compensation and equity grants for full time employees. ... and much more! Equal Opportunity Employer Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. Staying safe - Protect yourself from recruitment fraud We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @ abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article . Please exercise caution and cease communications if something feels suspicious about your interactions.