Revenue Management Systems Analyst job at Guardant Health in Palo Alto, CA
Title: Revenue Management Systems Analyst
Location: Palo Alto, CA
Job Description:
As a Revenue Management Systems Analyst, you will be responsible for supporting and optimizing the billing processes and systems used by the Screening Reimbursement team at Guardant Health. This role plays a critical part in ensuring accurate and timely billing processes, resolving billing issues, and improving overall efficiency. You'll work closely with cross-functional teams to identify areas for improvement, implement system enhancements, and provide support to end users. The work will require understanding the key performance metrics, prioritization and perseverance to results. Success will be measured by improvements in cash collections, time to collections and reducing operational costs as we scale.
You should have a continuous improvement mindset and passion for enhancing processes & user experience. This role will provide guidance and insights to the leadership team leveraging data, analysis, and process improvements to help us achieve our goals.
Essential Duties and Responsibilities:
Manage configurations of billing systems, ensuring accurate and efficient billing processes
Collaborate with stakeholders to identify system enhancement opportunities and implement improvements
Provide technical support to end users, troubleshoot issues, and resolve billing discrepancies
Optimize processes and workflows to streamline billing operations
Conduct system updates and implement new features including testing as needed
Train and educate team members on system functionalities and best practices including documentation
Analyze data and generate reports to monitor system performance and identify trends or issues
Stay up to date with billing industry trends and best practices in billing systems and processes
Ensure compliance with regulatory requirements and company policies
Manage user permissions and access
Partner with cross-functional teams to align process improvements with broader business and system initiatives
Collaborate with the software team to strategize, drive enhancements and platform integrations leading to improvement in operational efficiencies
Essential Qualifications:
Bachelor's degree
5+ years of experience in process improvement, systems administration or similar role
Proven track record of project execution related to performance improvement
Solid understanding of insurance billing processes and regulations
Strong analytical and problem-solving skills
Attention to detail and a high level of accuracy
Excellent communication and interpersonal skills
Ability to work collaboratively in a cross-functional environment
Experienced with Excel (statistical functions), data visualization tools (example of tools: Power BI, SFDC, Tableau), and capable of presenting data to senior leadership
Experience with Microsoft Power Automate a plus
Experience with Telcor billing system is highly preferred
Hybrid Work Model: This section is applicable to onsite employees who are eligible for hybrid work location as specified by management and related policies. Guardant has defined days for in-person/onsite collaboration and work-from-home days for individual-focused time. All U.S. employees who live within 50 miles of a Guardant facility will be required to be onsite on Mondays, Tuesdays, and Thursdays. We have found aligning our scheduled in-office days allows our teams to do the best work and creates the focused thinking time our innovative work requires. At Guardant, our work model has created flexibility for better work-life balance while keeping teams connected to advance our science for our patients.
The annualized base salary ranges for the primary location and any additional locations are listed below. This range does not include benefits or, if applicable, bonus, commission, or equity. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, education, job-related skills, job duties, and business need. Primary Location: Palo Alto, CA Primary Location Base Pay Range: $108,100 - $148,650 Other US Location(s) Base Pay Range: $91,885 - $126,353 If the role is performed in Colorado, the pay range for this job is: $97,290 - $133,785
Employee may be required to lift routine office supplies and use office equipment. Majority of the work is performed in a desk/office environment; however, there may be exposure to high noise levels, fumes, and biohazard material in the laboratory environment. Ability to sit for extended periods of time.
Guardant Health is committed to providing reasonable accommodations in our hiring processes for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs.
Apply Now
Apply Now
Location: Palo Alto, CA
Job Description:
As a Revenue Management Systems Analyst, you will be responsible for supporting and optimizing the billing processes and systems used by the Screening Reimbursement team at Guardant Health. This role plays a critical part in ensuring accurate and timely billing processes, resolving billing issues, and improving overall efficiency. You'll work closely with cross-functional teams to identify areas for improvement, implement system enhancements, and provide support to end users. The work will require understanding the key performance metrics, prioritization and perseverance to results. Success will be measured by improvements in cash collections, time to collections and reducing operational costs as we scale.
You should have a continuous improvement mindset and passion for enhancing processes & user experience. This role will provide guidance and insights to the leadership team leveraging data, analysis, and process improvements to help us achieve our goals.
Essential Duties and Responsibilities:
Manage configurations of billing systems, ensuring accurate and efficient billing processes
Collaborate with stakeholders to identify system enhancement opportunities and implement improvements
Provide technical support to end users, troubleshoot issues, and resolve billing discrepancies
Optimize processes and workflows to streamline billing operations
Conduct system updates and implement new features including testing as needed
Train and educate team members on system functionalities and best practices including documentation
Analyze data and generate reports to monitor system performance and identify trends or issues
Stay up to date with billing industry trends and best practices in billing systems and processes
Ensure compliance with regulatory requirements and company policies
Manage user permissions and access
Partner with cross-functional teams to align process improvements with broader business and system initiatives
Collaborate with the software team to strategize, drive enhancements and platform integrations leading to improvement in operational efficiencies
Essential Qualifications:
Bachelor's degree
5+ years of experience in process improvement, systems administration or similar role
Proven track record of project execution related to performance improvement
Solid understanding of insurance billing processes and regulations
Strong analytical and problem-solving skills
Attention to detail and a high level of accuracy
Excellent communication and interpersonal skills
Ability to work collaboratively in a cross-functional environment
Experienced with Excel (statistical functions), data visualization tools (example of tools: Power BI, SFDC, Tableau), and capable of presenting data to senior leadership
Experience with Microsoft Power Automate a plus
Experience with Telcor billing system is highly preferred
Hybrid Work Model: This section is applicable to onsite employees who are eligible for hybrid work location as specified by management and related policies. Guardant has defined days for in-person/onsite collaboration and work-from-home days for individual-focused time. All U.S. employees who live within 50 miles of a Guardant facility will be required to be onsite on Mondays, Tuesdays, and Thursdays. We have found aligning our scheduled in-office days allows our teams to do the best work and creates the focused thinking time our innovative work requires. At Guardant, our work model has created flexibility for better work-life balance while keeping teams connected to advance our science for our patients.
The annualized base salary ranges for the primary location and any additional locations are listed below. This range does not include benefits or, if applicable, bonus, commission, or equity. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, education, job-related skills, job duties, and business need. Primary Location: Palo Alto, CA Primary Location Base Pay Range: $108,100 - $148,650 Other US Location(s) Base Pay Range: $91,885 - $126,353 If the role is performed in Colorado, the pay range for this job is: $97,290 - $133,785
Employee may be required to lift routine office supplies and use office equipment. Majority of the work is performed in a desk/office environment; however, there may be exposure to high noise levels, fumes, and biohazard material in the laboratory environment. Ability to sit for extended periods of time.
Guardant Health is committed to providing reasonable accommodations in our hiring processes for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs.
Apply Now
Apply Now