Revenue & Lifecycle Ops, Consumer (B2C)

Who We AreZefir is Europe's fastest-growing Real Estate Marketplace. We're transforming how homes are bought and sold, enabling transactions twice as fast as traditional methods. In just 20 months, we've achieved over €1 billion in Gross Merchandise Volume (GMV) and grown from €0 to a €15 million annual revenue run rate.Backed by over €40 million from top-tier investors like Sequoia Capital, Fintech Collective, Heartcore Capital, and Zigg Capital, we're committed to accelerating life changes for millions of current and future European homeowners.Why join Zefir?AI-first company, ranked #1 in the "IA & Engagement France 2025" awards for companies under 200 employees.Competitive compensation package, including equity, designed to attract and reward top-tier talent.Clear pathway to senior leadership roles; strong emphasis on internal progression. Unique opportunity to own high-visibility projects with significant business impact. Collaborative, ambitious culture with a strong focus on execution and innovation.The TeamIn 2024, we’ve tripled our number of clients, increased by >60% our conversion rates while reducing our acquisition costs. Our ambition: deliver the best customer experience in the real estate industry while sustaining fast-paced, scalable and efficient growth.Directly reporting to Constance, our Growth Lead and working closely with our Acquisition, Sales, Ops & Product teams, you will be the driving force behind the full customer lifecycle from acquisition to home sold. Leveraging CRM & marketing automation, data-driven decision-making and AI-powered personalization, your mission will be to drive revenue through conversion and customer engagement.Responsibilities / MissionOptimize conversion & revenueArchitect high-impact automated activation & nurturing campaigns (email, sms, Sales calls) to drive conversion from leads to clients. Leverage advanced segmentation, rigorous A/B testing, and personalized experiences to significantly lift conversion rates and drive revenue, in close collaboration with the Acquisition & Sales teams.Maximize Seller retention & advocacy all along the lifecycleDefine the optimal strategy to maximize retention and advocacy throughout the Seller lifecycle, until the home is sold. Craft and implement automated campaigns (email, WhatsApp, SMS) that proactively enhance Seller NPS, reduce churn, and cultivate advocacy, while boosting adoption of the latest product features.Automation & AI-Powered PersonalizationBuild, deploy and refine multi-channel programs leveraging marketing automation and CRM tools (customer.io, Hubspot), and embed AI-driven messaging to deliver hyper-personalized content at scale—minimizing manual effort while maximizing relevance.Data AnalyticsOwn performance tracking via SQL-backed dashboards (BigQuery); run deep analyses to uncover process bottlenecks and customer behavior trends; translate insights into targeted segmentation and optimization roadmaps that drive conversion, retention and customer satisfaction.Cross-Company Complex ProjectsLead end-to-end initiatives spanning Operations, Marketing, Product and external partners (real estate agents), aligning stakeholders on priorities and ensuring fast & impactful execution of ambitious company-wide initiatives.Qualifications3-5 years in consulting, Sales/Revenue Operations or CRM lifecycle & automationProven track record of delivering measurable business impact by boosting operational efficiency and client experience in fast-moving, challenging environments.Data-driven & AnalyticalComfortable writing SQL queries and turning data into concrete action plans. Bonus if you're familiar with webhooks and low-code automation tools (eg. Pipedream, n8n).Doer, with a very impact-oriented mindsetDetermination to achieve ambitious targets and deliver concrete results autonomously.Marketing automation expertiseHands-on experience with marketing automation platforms like customer.io, Braze or Hubspot : multi-channel campaigns (email, sms, Whatsapp), client segmentation, A/B tests and setting up automated workflowsLeadership of complex cross-company projectsAble to to steer complex, cross-functional projects across Ops, Sales, Marketing, Product and our external partners (real estate agents) to deliver a mindblowing client experienceLanguagesFluent in English and French.Ready to shape the future of real estate? Let’s build something big—together. BenefitsCompetitive salary: You can run your own simulation with our salary calculator.BSPCE (Stock Options): Available for everyone, with monthly vesting after year one, over a 4-year period.Healthcare plan: Full coverage with Alan for team members, their partners, and children.Office in Sentier, Paris (2nd arrondissement): With flexible remote work options.Swile meal card: €11 per worked day.Swile mobility card: €42/month to support sustainable transportation (metro, carpooling, biking…).Team events: Monthly Mixers to connect and share good times, and quarterly All Hands to celebrate wins across the company.Our Operating Principles ️ Steep Mountains Are Steep: Setting ambitious goals and working hard to achieve them. Ride Reality: Actively seeking challenges and thriving by adapting flexibly to changes. Play for the Front of the Jersey: Prioritizing team success over individual recognition.Application & ProcessWe welcome applications from anyone, regardless of background, gender, sexual orientation, religion, age, or experience. Our team values authenticity and diverse perspectives.For all roles, our interview process emphasizes hands-on exercises, case studies, or discussions about specific examples of your previous work. We ensure objectives and expectations are clearly communicated at every step.

Apply Now