Retail Optimization Senior Manager
About the position Responsibilities • Proactively identify opportunities for store optimizations that can be scaled fleet-wide. • Build business cases for proposed changes and manage execution of proof-of-concepts, pilots, and support fleet rollouts in the field. • Lead project management efforts, ROI calculations, and significant amounts of data analysis. • Support managing the labor model by producing data-based guidance and ad hoc analysis. • Perform work studies in stores for creating and maintaining labor standards. • Lead store visits to determine best practices, identify areas for optimizations, and conduct time studies to improve overall efficiency. • Establish and build on cross-functional relationships with corporate and field partners to gain feedback and align on key recommendations. • Diagnose store operations performance challenges and develop operational action plans. • Define project success criteria by developing Key Performance Indicators, qualitative feedback questions, and cost/benefit analysis. • Prepare and present clear, data-based recommendations to Executive-level audiences. Requirements • 10+ years of retail management experience at retailers with large store networks of varying store types and volumes. • Excellent Microsoft Office skills including Excel, PowerPoint, and Word, with experience analyzing complex data. • Must be based in complex market as defined by Sephora, including NYC, Boston, Miami, Chicago, LA, or District of Columbia. • Obsession with designing and implementing practical and scalable optimizations. • Ability to effectively communicate up, down, and across the organization, with stores, and with field leaders. • P&L management and/or financial management experience with an understanding of how various lines of the P&L are impacted by changes. • Ability to prioritize focus areas and opportunities effectively based on ROI at scale. • Experience managing multiple concurrent projects. • Flexibility and adaptability to pivot daily responsibilities as business demands change. Benefits • Comprehensive health, dental, and vision plans • Superior 401(k) plan • Various paid time off programs • Employee discount/perks • Life insurance • Disability insurance • Flexible spending accounts • Employee referral bonus program Apply tot his job