Require Library Specialist - Mobile Library Services in Centennial, CO
Job title: Library Specialist - Mobile Library Services
Company: Arapahoe Libraries
Job description: LIBRARY SPECIALIST Mobile Library Services
Location: Koelbel Library, 5955 S. Holly Street, Centennial, CO 80121
Reports to: Supervisor
Supervises: 0
Position: Full-time, non-exempt 40 hours per week. Flexibility to work evenings and weekends
Pay: $18.50 - $21.45
Role: Assists patrons in the use of the library by delivering outstanding and personalized service at remote locations.
Purpose: Welcome and assist patrons in the use of the library by delivering outstanding, inclusive service at remote locations and by keeping current on internal communications and library offerings in order to connect patrons with the appropriate resources.
Essential Duties and Responsibilities:
50% PATRON ASSISTANCE
Greets all library visitors and provides proactive assistance to patrons in a variety of settings in the community including the bookmobile and assisted living facilities
Provides personalized advisory services to patrons
Assists with home delivery and books by mail services to patrons throughout the community
Assists patrons with library account inquiries
Assists patrons with basic reference questions
Connects patrons with other library staff as needed
Promotes and supports library resources, including implementing programs and events
Listens to patron feedback and shares through appropriate channels
Sets expectations for library use, de-escalates and resolves patron concerns
Straightens and cleans up library space to provide a welcoming experience
Technology assistance:
Assists patrons with basic technology and troubleshooting questions, including assistance with tablets, phones and other devices
Assists patrons with library technology offerings, such as e-books and online databases
Troubleshoots library technology and equipment, such as printers or other devices
Connects patrons with other library staff as needed for intermediate and advanced technology needs
25% MATERIAL PROCESSING
Helps manage library materials collection
Processes and shelves library materials and patron holds
Loads and unloads book carts and boxes at various locations
Merchandizes library materials and maintains library displays
15% DRIVING
Drives Library District vehicles to service sites
Checks for safety and serviceability by completing inspection check lists
Safely operates vehicles by observing traffic regulations and fueling vehicles as needed
Complies with Department of Transportation rules and regulations for commercial vehicles including drug and alcohol testing.
10% LEARNING AND DEVELOPMENT:
Keeps current on new library resources, trends, technology and offerings
Takes initiative to consistently update skills to effectively assist patrons
Keeps up to date on internal communication and information to effectively assist patrons and co-workers
Promotes positive relationships with co-workers and collaborates with others to meet the needs of staff and patrons
Provides ongoing and regular feedback and observations to supervisors
Performs other related duties as assigned and requested
Other Duties and Responsibilities:
May help design and create crafts for patron use
May assist with Mobile Library Services events and programs
May participate in summer reading preparation
May participate in coordinating volunteers
May participate in the creation of displays
Minimum Qualifications:
Two years customer service, library or education/teaching experience
Ability to work with varying demographics, including international cultures
Valid Driver's License with an acceptable driving record which meets district standards
Current Commercial Driver's License (CDL), or valid Colorado driver's license and ability to obtain a CDL within six weeks of hire
Ability to successfully pass post-offer physical and drug screens for CDL maintenance
Ability to work in a confined environment with fluctuating temperatures
Ability to work varying shifts, including evenings and weekends
Intermediate technology skills, such as file management, file sharing, word processing, internet and website navigation, etc.
Ability to demonstrate curiosity in the vast technological and online resources the library has to offer and comfortable learning side by side with patrons.
Ability to communicate new ideas, products and services in a positive and engaging manner.
Demonstrate enthusiasm for an environment of constant change.
Ability to work with people of all ages and diverse backgrounds
Ability to provide intermediate advisory services to patrons in all collection formats and genres, and advanced advisory services in one area of choice
Ability to adhere to the core values of public libraries, including equity of access, privacy and intellectual freedom.
Ability to adhere to 7 values: innovation, inclusivity, collaboration, learning, compassion, resilience and listening
Preferred Qualifications:
Bachelor's degree
Experience driving large sized, non-standard vehicles
Fluency in conversational Spanish language
Work Environment:
Ability to work in a confined environment with fluctuating temperatures, required
Moderate noise (vehicle engines, computers, phones, printers and patron interactions)
Ability to work both inside and outside in all types of inclement weather conditions
Physical Activities:
Physical activities required to perform essential duties include:
Must be able to remain in a stationary position 25-50% of the time
Must be able to move around 50-75% of the time
Ability to lift up to 40 lbs.
Ability to carry up to 20 lbs.
Ability to push and pull a cart weighing up to 100 lbs.
Ability to kneel, crouch, reach and stoop 75% of the time
Use of hands, fingers, and grasping of books, DVD's are required, with repetitive motion
Long periods of sitting, remaining stationary, or moving around
Lifting above your waist, head etc., up to 10 lbs.
Ability to be mobile 100% of the time and sit as needed; ability to bend, stoop, reach, and push a loaded wheeled book truck weighing up to 100 pounds, 10% of the time, required
This job description describes the general level of work being performed and is not necessarily an all-inclusive list of job-related responsibilities, duties or aspects associated with the job, and may be amended anytime based on business need. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.
Inclusion and diversity are part of our values at Arapahoe Libraries. Qualified applicants who represent the diversities of the communities we serve are encouraged to apply.
Job Posted by ApplicantPro
Expected salary: $18.5 - 21.45 per hour
Location: Centennial, CO
Apply Now
Company: Arapahoe Libraries
Job description: LIBRARY SPECIALIST Mobile Library Services
Location: Koelbel Library, 5955 S. Holly Street, Centennial, CO 80121
Reports to: Supervisor
Supervises: 0
Position: Full-time, non-exempt 40 hours per week. Flexibility to work evenings and weekends
Pay: $18.50 - $21.45
Role: Assists patrons in the use of the library by delivering outstanding and personalized service at remote locations.
Purpose: Welcome and assist patrons in the use of the library by delivering outstanding, inclusive service at remote locations and by keeping current on internal communications and library offerings in order to connect patrons with the appropriate resources.
Essential Duties and Responsibilities:
50% PATRON ASSISTANCE
Greets all library visitors and provides proactive assistance to patrons in a variety of settings in the community including the bookmobile and assisted living facilities
Provides personalized advisory services to patrons
Assists with home delivery and books by mail services to patrons throughout the community
Assists patrons with library account inquiries
Assists patrons with basic reference questions
Connects patrons with other library staff as needed
Promotes and supports library resources, including implementing programs and events
Listens to patron feedback and shares through appropriate channels
Sets expectations for library use, de-escalates and resolves patron concerns
Straightens and cleans up library space to provide a welcoming experience
Technology assistance:
Assists patrons with basic technology and troubleshooting questions, including assistance with tablets, phones and other devices
Assists patrons with library technology offerings, such as e-books and online databases
Troubleshoots library technology and equipment, such as printers or other devices
Connects patrons with other library staff as needed for intermediate and advanced technology needs
25% MATERIAL PROCESSING
Helps manage library materials collection
Processes and shelves library materials and patron holds
Loads and unloads book carts and boxes at various locations
Merchandizes library materials and maintains library displays
15% DRIVING
Drives Library District vehicles to service sites
Checks for safety and serviceability by completing inspection check lists
Safely operates vehicles by observing traffic regulations and fueling vehicles as needed
Complies with Department of Transportation rules and regulations for commercial vehicles including drug and alcohol testing.
10% LEARNING AND DEVELOPMENT:
Keeps current on new library resources, trends, technology and offerings
Takes initiative to consistently update skills to effectively assist patrons
Keeps up to date on internal communication and information to effectively assist patrons and co-workers
Promotes positive relationships with co-workers and collaborates with others to meet the needs of staff and patrons
Provides ongoing and regular feedback and observations to supervisors
Performs other related duties as assigned and requested
Other Duties and Responsibilities:
May help design and create crafts for patron use
May assist with Mobile Library Services events and programs
May participate in summer reading preparation
May participate in coordinating volunteers
May participate in the creation of displays
Minimum Qualifications:
Two years customer service, library or education/teaching experience
Ability to work with varying demographics, including international cultures
Valid Driver's License with an acceptable driving record which meets district standards
Current Commercial Driver's License (CDL), or valid Colorado driver's license and ability to obtain a CDL within six weeks of hire
Ability to successfully pass post-offer physical and drug screens for CDL maintenance
Ability to work in a confined environment with fluctuating temperatures
Ability to work varying shifts, including evenings and weekends
Intermediate technology skills, such as file management, file sharing, word processing, internet and website navigation, etc.
Ability to demonstrate curiosity in the vast technological and online resources the library has to offer and comfortable learning side by side with patrons.
Ability to communicate new ideas, products and services in a positive and engaging manner.
Demonstrate enthusiasm for an environment of constant change.
Ability to work with people of all ages and diverse backgrounds
Ability to provide intermediate advisory services to patrons in all collection formats and genres, and advanced advisory services in one area of choice
Ability to adhere to the core values of public libraries, including equity of access, privacy and intellectual freedom.
Ability to adhere to 7 values: innovation, inclusivity, collaboration, learning, compassion, resilience and listening
Preferred Qualifications:
Bachelor's degree
Experience driving large sized, non-standard vehicles
Fluency in conversational Spanish language
Work Environment:
Ability to work in a confined environment with fluctuating temperatures, required
Moderate noise (vehicle engines, computers, phones, printers and patron interactions)
Ability to work both inside and outside in all types of inclement weather conditions
Physical Activities:
Physical activities required to perform essential duties include:
Must be able to remain in a stationary position 25-50% of the time
Must be able to move around 50-75% of the time
Ability to lift up to 40 lbs.
Ability to carry up to 20 lbs.
Ability to push and pull a cart weighing up to 100 lbs.
Ability to kneel, crouch, reach and stoop 75% of the time
Use of hands, fingers, and grasping of books, DVD's are required, with repetitive motion
Long periods of sitting, remaining stationary, or moving around
Lifting above your waist, head etc., up to 10 lbs.
Ability to be mobile 100% of the time and sit as needed; ability to bend, stoop, reach, and push a loaded wheeled book truck weighing up to 100 pounds, 10% of the time, required
This job description describes the general level of work being performed and is not necessarily an all-inclusive list of job-related responsibilities, duties or aspects associated with the job, and may be amended anytime based on business need. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.
Inclusion and diversity are part of our values at Arapahoe Libraries. Qualified applicants who represent the diversities of the communities we serve are encouraged to apply.
Job Posted by ApplicantPro
Expected salary: $18.5 - 21.45 per hour
Location: Centennial, CO
Apply Now