Rental Sales and Business Development Specialist

Milton Rents is seeking a self-starter to join their growing team. This role focuses on finding new customers through various databases and requires strong communication and multitasking skills. Responsibilities Make a minimum of 20-30 outbound calls per day Achieve new customer goals Upsell – Promote additional products, services, and equipment to existing and new customers Conduct rental follow-up calls, calling customers after equipment has been returned to ensure customer satisfaction, address any concerns, and generate referrals for further opportunities Act as the point person for web and media-based rentals Complete 100% of calls, leads, and opportunities reports in the CRM database Respond to customer calls or emails in a timely manner with a sense of urgency Achieve goals set for rentals, new customer accounts, inactive accounts Develop a database of customers, companies, competitors and project information Use various reporting services, association contacts and other database means to prepare for upcoming projects in the area Maintain good organization and time management skills for effective territory coverage Keep a supply of sales tools including company brochures, product specification sheets, and promotional items on hand and utilize them creatively to meet customer demands Work closely with Rental Sales Manager to achieve company goals Be the customer's problem solver, handling follow-up calls and customer problems effectively involving the Rental Sales Manager or service department when necessary Involved in local trade associations to network and further develop solid customer relationships Provide some customer support as required after hours to maintain customer satisfaction Present sales presentations as required. Verbal, Written or Power Point Visit jobs sites with Outside Sales Representatives to learn application of product and customer needs Skills Understand construction phases, job situations and project conditions to properly time contacting customer with rental product and application suggestions Knowledge of entire rental fleet and ability to demonstrate equipment whenever appropriate to increase customer awareness of product applications Negotiation- The ability to stay calm and address any concerns or negotiate terms that align with customer and company standards Active Listening – Understanding customer needs. Understanding the customer needs and aligning the needs of the customer to the appropriate equipment expresses in-depth knowledge of our product Ability to interact and communicate with people effectively Proficient computer skills (i.e. Excel, Word, CRM) Inside and/or Outside sales experience Ability to call on active job sites when needed Ability to sit for long periods of time A valid driver's license is required 4-year college preferred Benefits Paid Time Off + 8 company paid holidays Medical, Dental and Vision insurance options for Employee and Family Disability & Life Insurance Packages Competitive Retirement Plan Tuition Reimbursement – available to FT employees with 1 year+ of service Additional supplemental offerings and discount programs Employee Referral Program Company Overview Milton Rents is a full-service equipment rental company. It was founded in 2018, and is headquartered in Gorham, New Hampshire, USA, with a workforce of 201-500 employees. Its website is