[Remote/WFM] Verizon Customer Service Representative (CSR)
Seeking a new challenge? This is the perfect opportunity to grow as a Verizon Customer Service Representative (CSR)! Based in our vibrant Remote office, this role is available now. This position requires a strong and diverse skillset in relevant areas to drive success. This position comes with an attractive salary of a competitive salary. Â Â The Verizon Customer Service Representative is responsible for directly engaging with customers to communicate information regarding available products and services, answering and addressing specific inquiries and concerns, and assisting in the sign-up or enrollment process. As the Verizon Customer Service Representative, you must be proficient in building rapport and establishing relationships... with various types of people. The main objective of the Verizon Customer Service Representative position is to combine your previous experience in customer service and your energetic, tenacious personality as a way to deliver an exceptional customer experience.
As a team, we are committed to challenging the status quo of the customer experience and, instead, delivering an experience that is solutions-focused, personal, and uplifting. This is also how we approach our Verizon Customer Service Representative team when it comes to personal development and advancement opportunities. Our mission is to uplift each team member to pursue their personal goals and attain the level of growth and success they are looking for.
Responsibilities of the Verizon Customer Service Representative:
 Provide pertinent product and service information to customers
 Directly consult with customers to understand their wants and needs and provide curated recommendations that address both
 Develop and build relationships with new customers
 Answer and address questions and concerns in the most efficient way and escalate concerns to the appropriate department or team member
 Overcome objections respectfully and professionally
 Ensure complete satisfaction throughout the entire experience
 Receive customer feedback regarding the products, services, and sign-up process to relay to upper management and improve the customer experience
 Attend daily meetings and Verizon Customer Service Representative training sessions to build upon product knowledge, learn new customer services tactics, and stay up to date on available promotions
Requirements of the Verizon Customer Service Representative:
 1-3 years of successful sales, customer service, cold-calling, or client relations experience
 Possess a solution-oriented mindset with the ability to overturn objections and answer technical questions, address customer's needs, and react quickly
 Excellent presentation, negotiation, and verbal communication abilities
 Independent and self-motivated, but can also work effectively in a team setting
 Work with a multitude of people both externally and internally with customers and team members
 Outstanding time management, prioritization, and organization skills
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D2tGovn4kl Apply Job! Don't Hesitate, Apply!Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today!
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As a team, we are committed to challenging the status quo of the customer experience and, instead, delivering an experience that is solutions-focused, personal, and uplifting. This is also how we approach our Verizon Customer Service Representative team when it comes to personal development and advancement opportunities. Our mission is to uplift each team member to pursue their personal goals and attain the level of growth and success they are looking for.
Responsibilities of the Verizon Customer Service Representative:
 Provide pertinent product and service information to customers
 Directly consult with customers to understand their wants and needs and provide curated recommendations that address both
 Develop and build relationships with new customers
 Answer and address questions and concerns in the most efficient way and escalate concerns to the appropriate department or team member
 Overcome objections respectfully and professionally
 Ensure complete satisfaction throughout the entire experience
 Receive customer feedback regarding the products, services, and sign-up process to relay to upper management and improve the customer experience
 Attend daily meetings and Verizon Customer Service Representative training sessions to build upon product knowledge, learn new customer services tactics, and stay up to date on available promotions
Requirements of the Verizon Customer Service Representative:
 1-3 years of successful sales, customer service, cold-calling, or client relations experience
 Possess a solution-oriented mindset with the ability to overturn objections and answer technical questions, address customer's needs, and react quickly
 Excellent presentation, negotiation, and verbal communication abilities
 Independent and self-motivated, but can also work effectively in a team setting
 Work with a multitude of people both externally and internally with customers and team members
 Outstanding time management, prioritization, and organization skills
Powered by JazzHR
D2tGovn4kl Apply Job! Don't Hesitate, Apply!Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today!
Apply Now