[Remote/WFM] Homeowner's insurance customer service specialist
A great starter role is available at workwarp for a Homeowner's Insurance Customer Service Specialist! Our Remote office provides a state-of-the-art and comfortable workspace. This position requires a strong and diverse skillset in relevant areas to drive success. The salary for this position is set at a competitive salary. Â Â Job Overview
We are hiring a REMOTE Customer Service Representative to manage incoming customer queries and field questions regarding their insurance policy. You will process payments, modifications, and escalate complaints across a number of communication channels. A successful candidate would need to be have a friendly demeanor, display empathy, patience and have experience working with computers. Prior experience in an insurance related field is required to be considered for candidacy.
We Are: Covenir is a company with a startup attitude with the support of a corporation. In the last three years we have experienced tremendous growth and have quickly become one of the go to companies for business process outsourcing.
You Are: Someone with a few years of call center/customer service/office support experience or someone with a lot of experience looking to make a career change. You enjoy working a flexible schedule in a team environment around a lot of great people. You need a fast-paced environment where no two days are the same and you understand how to be the face/voice of a company.
What we are offering: This is a chance to get an opportunity as an independent contractor and see if you like the schedule, the people, the work and the company. If we both like what we see you can potentially come on board as an employee with our organization.
Responsibilities Include:
 Work with our insurance provider clients and deliver great overall customer service
 Take in a high volume of calls, communicate via email and letters as appropriate
 Document all client communication across several platforms
 Be the point person for our clients as well as their customers
Qualifications:
 2+ years of customer service experience in a call-center environment
 Prior insurance related experience
 Ability to work remotely
 Demonstrated communication, organizational and interpersonal skills
 Intermediate proficiency in Microsoft Office
 Strong independent problem solving and analytical skills
Preferred Qualifications:
 4+ years of insurance experience (insurance agent license a plus!)
 Bilingual (Spanish/English)
 Associates Degree
Things to know:
 Variable schedule includes hours between 830am-6:00pm EST Monday through Friday with some Saturday's required
 Open concept work environment
 Light to moderate noise activity
 Paid training
 Role is remote (work from home)
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
 401(k)
 401(k) matching
 Dental insurance
 Disability insurance
 Flexible schedule
 Health insurance
 Paid time off
 Parental leave
 Tuition reimbursement
 Vision insurance
 Work from home
Supplemental Pay:
 Bonus opportunities
Work Location: Remote Apply Job! Are You the One We're Looking For?If you believe you have what it takes, submit your application without delay. We are keen to hear from talented candidates like you.
Apply Now
We are hiring a REMOTE Customer Service Representative to manage incoming customer queries and field questions regarding their insurance policy. You will process payments, modifications, and escalate complaints across a number of communication channels. A successful candidate would need to be have a friendly demeanor, display empathy, patience and have experience working with computers. Prior experience in an insurance related field is required to be considered for candidacy.
We Are: Covenir is a company with a startup attitude with the support of a corporation. In the last three years we have experienced tremendous growth and have quickly become one of the go to companies for business process outsourcing.
You Are: Someone with a few years of call center/customer service/office support experience or someone with a lot of experience looking to make a career change. You enjoy working a flexible schedule in a team environment around a lot of great people. You need a fast-paced environment where no two days are the same and you understand how to be the face/voice of a company.
What we are offering: This is a chance to get an opportunity as an independent contractor and see if you like the schedule, the people, the work and the company. If we both like what we see you can potentially come on board as an employee with our organization.
Responsibilities Include:
 Work with our insurance provider clients and deliver great overall customer service
 Take in a high volume of calls, communicate via email and letters as appropriate
 Document all client communication across several platforms
 Be the point person for our clients as well as their customers
Qualifications:
 2+ years of customer service experience in a call-center environment
 Prior insurance related experience
 Ability to work remotely
 Demonstrated communication, organizational and interpersonal skills
 Intermediate proficiency in Microsoft Office
 Strong independent problem solving and analytical skills
Preferred Qualifications:
 4+ years of insurance experience (insurance agent license a plus!)
 Bilingual (Spanish/English)
 Associates Degree
Things to know:
 Variable schedule includes hours between 830am-6:00pm EST Monday through Friday with some Saturday's required
 Open concept work environment
 Light to moderate noise activity
 Paid training
 Role is remote (work from home)
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
 401(k)
 401(k) matching
 Dental insurance
 Disability insurance
 Flexible schedule
 Health insurance
 Paid time off
 Parental leave
 Tuition reimbursement
 Vision insurance
 Work from home
Supplemental Pay:
 Bonus opportunities
Work Location: Remote Apply Job! Are You the One We're Looking For?If you believe you have what it takes, submit your application without delay. We are keen to hear from talented candidates like you.
Apply Now