[Remote/WFM] Front Desk Receptionist
Role Snapshot:Location: RemoteCompensation: a competitive salaryPosition: Front Desk ReceptionistStart Date: Immediate openings availableCompany: Workwarp  We are looking for an experienced front desk receptionist who can learn new processes and workflows quickly. The candidate must be able to think independently and show good judgement to ensure patient satisfaction and high-quality care. This position reports directly to the Front Office Manager.
This position will be primarily in our Spartanburg office with some travel to other office locations.
Summary of Responsibilities
Responsible for checking in and checking out patients, answering phones, scheduling appointments, collecting copays/deductibles/coinsurance/patient balances, answering medical records requests, and other duties as assigned by the manager.
List of Responsibilities/Duties
 Greets patients promptly and professionally
 Registers patients by gathering, verifying, and entering in demographic and insurance information
 Conducts insurance verifications
 Obtains signed consents
 Educates patients on and collects copays, deductibles, coinsurance, and patient balances
 Prepares day sheet, issues proper receipts, and balances cash drawer each day
 Handles telephone receptionist responsibilities as needed
 Assists other front desk staff as needed
 Responds easily to routine requests for information
 Maintains patient confidentiality at all times, and communicates with management regarding procedural changes and concerns
 Participates in professional development efforts to remain current on insurance coverages and regulation matters
 Cooperates and communicates with all staff members and physicians about patient matters
 Contacting patients that miss their appointments to reschedule
 Oversee assigned physician schedule if applicable
 Managed assigned physician scheduling queue
Duties and responsibilities may be added, deleted, or changed at any time at the discretion of the management, formally or informally, either verbally or in writing.
Required Skills
 Requires accuracy, thoroughness, and an understanding of office policies
 Requires ability to work both independently and collaboratively
 Requires skills in operating computers, EMR software, word processing software, and copier machines
 Ability to multi-task and work at a fast pace
Preferred Skills
 Experience scheduling for multiple physicians
 Insurance verification experience
 Medical records experience a plus
Travel Requirements & Physical Demands
 Up to 5-10% travel per month within the upstate, as coverage needs arise
 Must be able to stand, reach, bend and squat if necessary
 Must be able to communicate with patients and staff professionally and verbally via telephone and email system
 Must be able to sit at a computer for a long period of time and view/type computer data
Our practice offers an extensive benefit package including health insurance, short & long term disability, life insurance, 401K plan, long-term care insurance, educational benefits, uniform stipends, paid holidays & paid time off. Apply Job! Your Future Starts HereDon't miss out on this exciting role. We are looking forward to hearing from you. Apply now!
Apply Now
This position will be primarily in our Spartanburg office with some travel to other office locations.
Summary of Responsibilities
Responsible for checking in and checking out patients, answering phones, scheduling appointments, collecting copays/deductibles/coinsurance/patient balances, answering medical records requests, and other duties as assigned by the manager.
List of Responsibilities/Duties
 Greets patients promptly and professionally
 Registers patients by gathering, verifying, and entering in demographic and insurance information
 Conducts insurance verifications
 Obtains signed consents
 Educates patients on and collects copays, deductibles, coinsurance, and patient balances
 Prepares day sheet, issues proper receipts, and balances cash drawer each day
 Handles telephone receptionist responsibilities as needed
 Assists other front desk staff as needed
 Responds easily to routine requests for information
 Maintains patient confidentiality at all times, and communicates with management regarding procedural changes and concerns
 Participates in professional development efforts to remain current on insurance coverages and regulation matters
 Cooperates and communicates with all staff members and physicians about patient matters
 Contacting patients that miss their appointments to reschedule
 Oversee assigned physician schedule if applicable
 Managed assigned physician scheduling queue
Duties and responsibilities may be added, deleted, or changed at any time at the discretion of the management, formally or informally, either verbally or in writing.
Required Skills
 Requires accuracy, thoroughness, and an understanding of office policies
 Requires ability to work both independently and collaboratively
 Requires skills in operating computers, EMR software, word processing software, and copier machines
 Ability to multi-task and work at a fast pace
Preferred Skills
 Experience scheduling for multiple physicians
 Insurance verification experience
 Medical records experience a plus
Travel Requirements & Physical Demands
 Up to 5-10% travel per month within the upstate, as coverage needs arise
 Must be able to stand, reach, bend and squat if necessary
 Must be able to communicate with patients and staff professionally and verbally via telephone and email system
 Must be able to sit at a computer for a long period of time and view/type computer data
Our practice offers an extensive benefit package including health insurance, short & long term disability, life insurance, 401K plan, long-term care insurance, educational benefits, uniform stipends, paid holidays & paid time off. Apply Job! Your Future Starts HereDon't miss out on this exciting role. We are looking forward to hearing from you. Apply now!
Apply Now