[Remote/WFM] Entry Level Customer Engagement Assistant
Now hiring at workwarp for a pivotal Entry Level Customer Engagement Assistant! Based in Remote, this position puts you in a prime location for professional and personal growth. This position requires a strong and diverse skillset in relevant areas to drive success. The compensation for this role is benchmarked at a competitive salary. Â Â We are actively searching for an Entry Level Customer Engagement Assistant to join our innovative and expanding family as we partner with giants in the Construction and Technology industries. We are looking to raise the bar in consumer engagement and connect people with the right products and services to suit their needs. Our goal is simple. To develop relationship-based customer service opportunities that not only convey the message but make sure it is received. This serves our brand in both the short and long-term, as any exposure, is good exposure!
As the Customer Engagement and Support Assistant, you will receive extensive training, in person and virtual support, and one-on-one mentorship, to become fully equipped as an expert in the industry and the brand of our organization. You will provide exceptional customer service and support to prospective consumers by utilizing your high emotional intelligence, problem-solving skills, and charismatic and empathetic personality. You will become exceptionally well-versed in this program leading to potential advancement opportunities. Customer Engagement Assistant Responsibilities:
 Create exceptional customer experience by actively listening, addressing the customer's wants and needs, and overcoming objection
 Provide detailed information regarding products and services that reflect the customer's needs
 Handle customer complaints and problems with the utmost level of professionalism and respectfulness, and escalate if needed
 Implementation of marketing directives and sales strategy on a local level in assigned territories to engage consumers and assist in relationship development with the brand·
 Track and report measures of success in the market· Collaborate on new campaigns and strategies to increase market exposure and new businessWork collaboratively with upper-level management and the sales team to evaluate the customer service tactics and discuss ways to improve the closing ratio
 Work closely with the compliance to ensure a seamless customer experience from outreach to product delivery and installation
 Follow all company and client privacy policies while handling customer's information
 Regularly attend and actively participate in training sessions, networking events, and conferences
 Expand into a recruiting capacity and learn to teach and train others while executing personal tasks
Key Qualifications:
 Proven experience in customer service and client relationship management and sales, preferably within the wireless or construction industry.
 Strong ability to build rapport and foster trust with both clients and colleagues.
 A self-starter with excellent organizational skills and the ability to manage multiple priorities.
 Comfortable working both independently and within a team to achieve common goals.
 Prior experience leading a sales territory or region is a plus.
 Ability to work in and engage with the local community, developing strong relationships to support business growth.
Benefits:
 Supportive work environment
 Specific training for career advancement / growth plan
 Personal development
 Company gatherings
 Skill development
 Interaction with CEO/Founder
Job Type: Full-time
Pay: $950.00 - $1,150.00 per week
Benefits:
 On-the-job training
 Professional development assistance
 Referral program
Shift:
 10 hour shift
 8 hour shift
 Day shift
Ability to Relocate:
 Dallas-Fort Worth, TX: Relocate before starting work (Required)
Work Location: In person Apply Job! Your Future Starts HereDon't miss out on this exciting role. We are looking forward to hearing from you. Apply now!
Apply Now
As the Customer Engagement and Support Assistant, you will receive extensive training, in person and virtual support, and one-on-one mentorship, to become fully equipped as an expert in the industry and the brand of our organization. You will provide exceptional customer service and support to prospective consumers by utilizing your high emotional intelligence, problem-solving skills, and charismatic and empathetic personality. You will become exceptionally well-versed in this program leading to potential advancement opportunities. Customer Engagement Assistant Responsibilities:
 Create exceptional customer experience by actively listening, addressing the customer's wants and needs, and overcoming objection
 Provide detailed information regarding products and services that reflect the customer's needs
 Handle customer complaints and problems with the utmost level of professionalism and respectfulness, and escalate if needed
 Implementation of marketing directives and sales strategy on a local level in assigned territories to engage consumers and assist in relationship development with the brand·
 Track and report measures of success in the market· Collaborate on new campaigns and strategies to increase market exposure and new businessWork collaboratively with upper-level management and the sales team to evaluate the customer service tactics and discuss ways to improve the closing ratio
 Work closely with the compliance to ensure a seamless customer experience from outreach to product delivery and installation
 Follow all company and client privacy policies while handling customer's information
 Regularly attend and actively participate in training sessions, networking events, and conferences
 Expand into a recruiting capacity and learn to teach and train others while executing personal tasks
Key Qualifications:
 Proven experience in customer service and client relationship management and sales, preferably within the wireless or construction industry.
 Strong ability to build rapport and foster trust with both clients and colleagues.
 A self-starter with excellent organizational skills and the ability to manage multiple priorities.
 Comfortable working both independently and within a team to achieve common goals.
 Prior experience leading a sales territory or region is a plus.
 Ability to work in and engage with the local community, developing strong relationships to support business growth.
Benefits:
 Supportive work environment
 Specific training for career advancement / growth plan
 Personal development
 Company gatherings
 Skill development
 Interaction with CEO/Founder
Job Type: Full-time
Pay: $950.00 - $1,150.00 per week
Benefits:
 On-the-job training
 Professional development assistance
 Referral program
Shift:
 10 hour shift
 8 hour shift
 Day shift
Ability to Relocate:
 Dallas-Fort Worth, TX: Relocate before starting work (Required)
Work Location: In person Apply Job! Your Future Starts HereDon't miss out on this exciting role. We are looking forward to hearing from you. Apply now!
Apply Now