[Remote/WFM] Customer Service Sales Representative - Fully Remote
Fit right into our supportive and forward-thinking team as a Customer Service Sales Representative - Fully Remote! Enjoy the freedom and flexibility of this Remote role. This position requires a strong and diverse skillset in relevant areas to drive success. This role offers a salary package of a competitive salary, commensurate with experience. Â Â Job description
Fast track your Career while working from the comfort and convenience of your home.
TSD Global is accepting applications for Work From Home Call Center Representatives.
The work is exciting - and we make it fun! You will be continuing subscriptions and trials to existing customers all from the comfort of your home!
We also have a monthly stipend incurred by internet services and other utilities.
We offer:
 Competitive hourly wages and up to an additional $736 per month commission opportunities
 Two base hourly pay raises during the first year of employment
 Limited Full-Time Opportunities Available
 100% Paid Virtual Training. No on-site Training is needed!
 Advancement opportunities in virtual leadership, training, quality, and workforce management roles
 No Cold Calling
 401k Plan
 Medical, Dental, and Vision Insurance after only 90 days for Full Time
 Free Satellite Radio service perks
 $22 monthly internet stipend for those who qualify
Specific Job Responsibilities
 Contact existing customers on behalf of SiriusXM Satellite Radio.
 Upgrade or resubscribe their services utilizing state-of-the-art technology and client relationship management systems
 Deliver sales (number of contacts, number of leads/conversions/sales, etc) results that meet client performance objectives.
 Deliver productivity results (contacts/hour, sales per hour, accuracy) that meet client performance objectives.
 Adhere to standard contact procedures and attempt to build relationships, build support for client products and services, and overcome prospect objections.
 Adhere to operational processes, PCI compliance, client standards, and program standards.
Requirements:
 Must be a North Carolina Resident
 Private and secure workspace at home free from background noise or distractions
 Sales, Call Center, Upselling, Retail Sales, or Customer Service Experience are highly preferred
 Professional vocabulary
 Excellent communication skills both oral and written
 Assertive, quick thinking
 Excellent schedule adherence and attendance
 Prior work-from-home call center experience is a plus!
 Good computer skills
Technical Requirements:
 Must provide your own Computer or Laptop
 Internet Connection - Direct wired connection: Minimum of 25 Mbps download and 10mbps upload of DSL, Fiber Optic, or Cable (no dial-up, satellite, and mobile broadband connections)
 Windows 10 Desktop or laptop current on all security updates
 High-quality noise-canceling wired USB headset
 Dual Screen Set-up  a separate 19 monitor with 1280Ã1024 minimum resolution (this does not include monitors associated with an All-In-One (AIO) unit)
 Webcam
 Free space  5 GB
 Processor speed  Dual Core @3 GHz or better OR Quad Core @2GHz or better
 RAM Required  8 GB
 Anti-Virus  Full versions of Windows Defender or Essentials
Job Type: Full-time
Pay: From $10.00 per hour
Benefits:
 401(k)
 Dental insurance
 Flexible schedule
 Health insurance
 Vision insurance
 Work from home
Shift:
 Day shift
 Evening shift
Work Location: Remote Apply Job! Ready to Apply?If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.
Apply Now
Fast track your Career while working from the comfort and convenience of your home.
TSD Global is accepting applications for Work From Home Call Center Representatives.
The work is exciting - and we make it fun! You will be continuing subscriptions and trials to existing customers all from the comfort of your home!
We also have a monthly stipend incurred by internet services and other utilities.
We offer:
 Competitive hourly wages and up to an additional $736 per month commission opportunities
 Two base hourly pay raises during the first year of employment
 Limited Full-Time Opportunities Available
 100% Paid Virtual Training. No on-site Training is needed!
 Advancement opportunities in virtual leadership, training, quality, and workforce management roles
 No Cold Calling
 401k Plan
 Medical, Dental, and Vision Insurance after only 90 days for Full Time
 Free Satellite Radio service perks
 $22 monthly internet stipend for those who qualify
Specific Job Responsibilities
 Contact existing customers on behalf of SiriusXM Satellite Radio.
 Upgrade or resubscribe their services utilizing state-of-the-art technology and client relationship management systems
 Deliver sales (number of contacts, number of leads/conversions/sales, etc) results that meet client performance objectives.
 Deliver productivity results (contacts/hour, sales per hour, accuracy) that meet client performance objectives.
 Adhere to standard contact procedures and attempt to build relationships, build support for client products and services, and overcome prospect objections.
 Adhere to operational processes, PCI compliance, client standards, and program standards.
Requirements:
 Must be a North Carolina Resident
 Private and secure workspace at home free from background noise or distractions
 Sales, Call Center, Upselling, Retail Sales, or Customer Service Experience are highly preferred
 Professional vocabulary
 Excellent communication skills both oral and written
 Assertive, quick thinking
 Excellent schedule adherence and attendance
 Prior work-from-home call center experience is a plus!
 Good computer skills
Technical Requirements:
 Must provide your own Computer or Laptop
 Internet Connection - Direct wired connection: Minimum of 25 Mbps download and 10mbps upload of DSL, Fiber Optic, or Cable (no dial-up, satellite, and mobile broadband connections)
 Windows 10 Desktop or laptop current on all security updates
 High-quality noise-canceling wired USB headset
 Dual Screen Set-up  a separate 19 monitor with 1280Ã1024 minimum resolution (this does not include monitors associated with an All-In-One (AIO) unit)
 Webcam
 Free space  5 GB
 Processor speed  Dual Core @3 GHz or better OR Quad Core @2GHz or better
 RAM Required  8 GB
 Anti-Virus  Full versions of Windows Defender or Essentials
Job Type: Full-time
Pay: From $10.00 per hour
Benefits:
 401(k)
 Dental insurance
 Flexible schedule
 Health insurance
 Vision insurance
 Work from home
Shift:
 Day shift
 Evening shift
Work Location: Remote Apply Job! Ready to Apply?If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.
Apply Now