[Remote/WFM] Customer Service Representative - Onsite or Remote
Fit right into our supportive and forward-thinking team as a Customer Service Representative - Onsite Or Remote! We are hiring for our Remote location, and the role is available for immediate commencement. This position requires a strong and diverse skillset in relevant areas to drive success. You will be compensated with a competitive salary for your time and effort. Â Â Location: Sioux Falls, SD
Shift: Varying shift options available
Job Status: Full-Time and Part-Time...
Pay: $17.00-18.90/hour starting, additional monthly incentives available
Company: PREMIER Bankcard
Bilingual skills are compensated in the form of a 10% differential (English/Spanish).
Work Site
This job is offered on-site in Sioux Falls and remote. Note: Remote employees must live within 50 miles of a PREMIER location or plan on relocating.
Shift OptionsPREMIER Hours of Operation: Monday-Friday 7:00am-9:00pm and Saturday 8:00am-4:30pm
 Full Time: Monday-Friday 12:30pm-9:30pm, Every Third Saturday 8:00am-4:30pm
 Full-Time (Split): Monday-Friday 8am -12pm- and 4pm-8pm, Every Third Saturday 8:00am-4:30pm
 Full-Time (Split): Monday-Friday 8:30am -12:30pm- and 4:30pm-8:30pm, Every Third Saturday 8:00am-4:30pm
 Part Time: Monday-Friday 2pm-9pm, Every Third Saturday 8:00am-4:30pm
 Flexible scheduling opportunity for top performers
 No Sundays!
About the Role
 Answer inbound calls about our products and services.
 Understand policies and procedures used for daily operations.
 Take accountability for customer satisfaction with a highly professional demeanor.
 Demonstrate a strong phone presence while assisting those with less than perfect credit.
 Achieve high satisfaction on customer surveys.
 Participate in team meetings.
Training
 Extensive paid training program, up to 3 weeks in length.
 Ongoing training opportunities for future success!
Pay
Base wage starting at $17-18.90/hr. with opportunities to increase take home pay.
 Top 75% of associates are eligible for incentives
 Career path from Associate I to Associate IV - each step earning an increase in pay
 Earn up to an additional $3.50/hr. when working non-traditional hours
 Bilingual skills are compensated in the form of a 10% differential
 Flex Scheduling opportunity for top performers
Competitive Benefits Package
 Full medical benefits for 20+ hours/week
 FREE dental and vision coverage
 Generous time off plans including PTO, Sick Pay, and Bonus Days
 401(k) - dollar-for-dollar match up to 5% of total compensation
 Special discounts and offers for events at the Denny Sanford PREMIER Center
 Employee Wellness Program
 Paid Community Volunteer Hours - PREMIER averages 30,000 hours per year
 Fun Employee Parties
Our Culture
 We have an emphasis on personal success, respect, health, wellness, fun and giving back
 Employees are rewarded, valued, and celebrated for hard work.
 Career advancement opportunities is a way PREMIER leaders show they care.
 Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more Apply Job! Don't Hesitate, Apply!Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today!
Apply Now
Shift: Varying shift options available
Job Status: Full-Time and Part-Time...
Pay: $17.00-18.90/hour starting, additional monthly incentives available
Company: PREMIER Bankcard
Bilingual skills are compensated in the form of a 10% differential (English/Spanish).
Work Site
This job is offered on-site in Sioux Falls and remote. Note: Remote employees must live within 50 miles of a PREMIER location or plan on relocating.
Shift OptionsPREMIER Hours of Operation: Monday-Friday 7:00am-9:00pm and Saturday 8:00am-4:30pm
 Full Time: Monday-Friday 12:30pm-9:30pm, Every Third Saturday 8:00am-4:30pm
 Full-Time (Split): Monday-Friday 8am -12pm- and 4pm-8pm, Every Third Saturday 8:00am-4:30pm
 Full-Time (Split): Monday-Friday 8:30am -12:30pm- and 4:30pm-8:30pm, Every Third Saturday 8:00am-4:30pm
 Part Time: Monday-Friday 2pm-9pm, Every Third Saturday 8:00am-4:30pm
 Flexible scheduling opportunity for top performers
 No Sundays!
About the Role
 Answer inbound calls about our products and services.
 Understand policies and procedures used for daily operations.
 Take accountability for customer satisfaction with a highly professional demeanor.
 Demonstrate a strong phone presence while assisting those with less than perfect credit.
 Achieve high satisfaction on customer surveys.
 Participate in team meetings.
Training
 Extensive paid training program, up to 3 weeks in length.
 Ongoing training opportunities for future success!
Pay
Base wage starting at $17-18.90/hr. with opportunities to increase take home pay.
 Top 75% of associates are eligible for incentives
 Career path from Associate I to Associate IV - each step earning an increase in pay
 Earn up to an additional $3.50/hr. when working non-traditional hours
 Bilingual skills are compensated in the form of a 10% differential
 Flex Scheduling opportunity for top performers
Competitive Benefits Package
 Full medical benefits for 20+ hours/week
 FREE dental and vision coverage
 Generous time off plans including PTO, Sick Pay, and Bonus Days
 401(k) - dollar-for-dollar match up to 5% of total compensation
 Special discounts and offers for events at the Denny Sanford PREMIER Center
 Employee Wellness Program
 Paid Community Volunteer Hours - PREMIER averages 30,000 hours per year
 Fun Employee Parties
Our Culture
 We have an emphasis on personal success, respect, health, wellness, fun and giving back
 Employees are rewarded, valued, and celebrated for hard work.
 Career advancement opportunities is a way PREMIER leaders show they care.
 Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more Apply Job! Don't Hesitate, Apply!Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today!
Apply Now