[Remote/WFM] Call Center Agent- Home Office & Remote Arizona
workwarp is looking for a passionate Call Center Agent- Home Office & Remote Arizona! We offer a flexible, hybrid Remote arrangement for this position. This position requires a strong and diverse skillset in relevant areas to drive success. An attractive remuneration of a competitive salary is on offer for the successful candidate. Â Â This a Full Remote job, the offer is available from: United States
WHAT YOUÂLL DO:
 Answer incoming phone calls, assist with scheduling appointments, and answer all questions about our services.
 Ensure that all additional service opportunities are presented to the customers in a confident manner including \"why\" the service would be beneficial to the experience.
 Answer each call thoroughly, yet efficiently, ensuring all information is correctly obtained from the customers.
 Demonstrate effective problem solving and customer relation skills.
 Communicate information clearly and accurately to the customers through the appropriate written and verbal means.
 Provide feedback to supervisors on processes and customer interactions as necessary.
YOUR SKILLS AND EXPERIENCE:
WeÂll provide training and information to make sure youÂre comfortable in your new role, however, weÂre looking for you to come to the table with the following skills and/or experience:
 High school diploma or a combination of education and experience
 Strong grammar and communication skills
 Strong computer skills and the ability to use multiple systems at the same time, while answering calls
 Demonstrated success in providing exceptional customer service on the phone and via email
 Fluent English required; English and Spanish would be beneficial
 Perform at, or above, the company's expectations including maintaining appropriate performance levels for Individual Talk Time, Quality, Sales percentage, etc.
 Demonstrate regular attendance and adherence to call center schedule
This offer from \"PerunHR\" has been enriched by Jobgether.com and got a 77% flex score. Apply Job! Join Our Team!This is a fantastic opportunity to grow your career. If you have the skills and passion we're looking for, please submit your application today.
Apply Now
WHAT YOUÂLL DO:
 Answer incoming phone calls, assist with scheduling appointments, and answer all questions about our services.
 Ensure that all additional service opportunities are presented to the customers in a confident manner including \"why\" the service would be beneficial to the experience.
 Answer each call thoroughly, yet efficiently, ensuring all information is correctly obtained from the customers.
 Demonstrate effective problem solving and customer relation skills.
 Communicate information clearly and accurately to the customers through the appropriate written and verbal means.
 Provide feedback to supervisors on processes and customer interactions as necessary.
YOUR SKILLS AND EXPERIENCE:
WeÂll provide training and information to make sure youÂre comfortable in your new role, however, weÂre looking for you to come to the table with the following skills and/or experience:
 High school diploma or a combination of education and experience
 Strong grammar and communication skills
 Strong computer skills and the ability to use multiple systems at the same time, while answering calls
 Demonstrated success in providing exceptional customer service on the phone and via email
 Fluent English required; English and Spanish would be beneficial
 Perform at, or above, the company's expectations including maintaining appropriate performance levels for Individual Talk Time, Quality, Sales percentage, etc.
 Demonstrate regular attendance and adherence to call center schedule
This offer from \"PerunHR\" has been enriched by Jobgether.com and got a 77% flex score. Apply Job! Join Our Team!This is a fantastic opportunity to grow your career. If you have the skills and passion we're looking for, please submit your application today.
Apply Now