[Remote/WFM] American Express Claims Representative
Quick Overview:Position: American Express Claims RepresentativeStart Date: Immediate openings availableLocation: RemoteCompensation: a competitive salaryCompany: Workwarp  Zurich North America is seeking a American Express Claims Representative to join our Group in North America.
Travel Guard meets the diverse needs of leisure and corporate travelers alike through its comprehensive portfolio of travel insurance plans and assistance services as well as a network of experienced providers. With global service centers placed strategically around the globe, our 24/7 multilingual team is always just a phone call away and ready to assist when our customers experience travel issues  from lost luggage or minor travel inconveniences to medical emergencies or life-threatening events. We help customers recover from travel disruptions and enjoy their journeys knowing Travel Guard has their back every step of the way.
If youÂre interested in becoming part of this exciting and growing team, we would love to hear from you!
The Claims Call Center handles incoming calls from American Express Card Members needing to file an insurance claim. The team will provide prompt and professional service to fulfill the clientÂs request. This will include providing benefit and coverage information, setting up a new claim, and providing information on the status of an existing claim. These services are provided real time Monday through Friday from 7 am to 7 pm central time.
Basic Qualifications:
 High school diploma or equivalent
Preferred Qualifications:
Key qualities that we are seeking include:
 A record of providing outstanding customer service (1+ years preferred)
 Excellent verbal and written communication skills
 Attention to detail and accuracy in gathering and entering information into a system
 Analytical skills in reviewing and interpreting policy coverage and claim status
 Ability to effectively manage and prioritize tasks
 Ability to respond to high end clientele with professionalism
Job Details
 Full Time Monday through Friday
 2nd shift, 11am-7pm
 Salary $18.00-$20.00/hr dependent upon experience
 Hybrid work model
 Location: Stevens Point, WI and Houston, TX
You are joining us at a pivotal time in our business. With the recent acquisition of AIGÂs global personal travel insurance business, Travel Guard, we have become a leading travel insurance and assistance provider globally, serving over 20 million customers annually and maintaining long-term relationships with more than 200 distribution partners.
WeÂre for travelers and for traveling, but we want to offer much more beyond travel insurance and assistance  we want to Âcover moreÂ.
Zurich Cover More recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet Apply Job! Your Future Starts HereDon't miss out on this exciting role. We are looking forward to hearing from you. Apply now!
Apply Now
Travel Guard meets the diverse needs of leisure and corporate travelers alike through its comprehensive portfolio of travel insurance plans and assistance services as well as a network of experienced providers. With global service centers placed strategically around the globe, our 24/7 multilingual team is always just a phone call away and ready to assist when our customers experience travel issues  from lost luggage or minor travel inconveniences to medical emergencies or life-threatening events. We help customers recover from travel disruptions and enjoy their journeys knowing Travel Guard has their back every step of the way.
If youÂre interested in becoming part of this exciting and growing team, we would love to hear from you!
The Claims Call Center handles incoming calls from American Express Card Members needing to file an insurance claim. The team will provide prompt and professional service to fulfill the clientÂs request. This will include providing benefit and coverage information, setting up a new claim, and providing information on the status of an existing claim. These services are provided real time Monday through Friday from 7 am to 7 pm central time.
Basic Qualifications:
 High school diploma or equivalent
Preferred Qualifications:
Key qualities that we are seeking include:
 A record of providing outstanding customer service (1+ years preferred)
 Excellent verbal and written communication skills
 Attention to detail and accuracy in gathering and entering information into a system
 Analytical skills in reviewing and interpreting policy coverage and claim status
 Ability to effectively manage and prioritize tasks
 Ability to respond to high end clientele with professionalism
Job Details
 Full Time Monday through Friday
 2nd shift, 11am-7pm
 Salary $18.00-$20.00/hr dependent upon experience
 Hybrid work model
 Location: Stevens Point, WI and Houston, TX
You are joining us at a pivotal time in our business. With the recent acquisition of AIGÂs global personal travel insurance business, Travel Guard, we have become a leading travel insurance and assistance provider globally, serving over 20 million customers annually and maintaining long-term relationships with more than 200 distribution partners.
WeÂre for travelers and for traveling, but we want to offer much more beyond travel insurance and assistance  we want to Âcover moreÂ.
Zurich Cover More recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet Apply Job! Your Future Starts HereDon't miss out on this exciting role. We are looking forward to hearing from you. Apply now!
Apply Now