[Remote] Zoho Consultant (contract)

Note: The job is a remote job and is open to candidates in USA. Vaco by Highspring is seeking a Zoho Consultant to lead and execute the Zoho CRM implementation and integration program, collaborating with an internal senior development team. The role involves configuring CRM foundations, building integrations, and creating analytics dashboards while providing ongoing support and documentation. Responsibilities • Configure core CRM foundation: roles/titles/ownership structure and visibility rules • Define and implement Lead Status lifecycle and disqualification controls (lost reason/notes) • Build Blueprints/Workflows including call outcome transition buttons (Positive/Neutral/Negative/No Response) and downstream task automation • Design and implement integrations/APIs between Zoho CRM and internal Sales Portal plus key external systems (Apollo, PlanHub, BuildingConnected, LinkedIn Sales Navigator, enrichment tools) • Ensure actions in the Sales Portal (e.g., job sites/carts) are mirrored into Zoho CRM with reliable, automated sync • Build analytics/reporting dashboards for CEO, CRO, Sales Managers, RevOps, and Data • Support data enrichment, scorecards, and monitoring of bots/integrations to maintain data quality • Partner with the Finance lead on the future Gusto. Zoho finance/accounting migration strategy (legacy data separation) • Deliver documentation and handoff materials (blueprint diagrams, workflow logic, field/report definitions, admin guide) Skills • Hands-on Zoho CRM implementer with strong Blueprint/Workflow automation and integration experience • Comfortable partnering with senior developers and owning requirements through delivery and documentation • 5+ years implementing/administering Zoho CRM (or equivalent CRM with a strong Zoho track record) • Zoho Blueprints, Workflows, validation rules, and custom module/field design • API/integration experience (REST, webhooks); Zoho Deluge/Zoho Functions • Reporting/dashboard build; data mapping, duplication, and quality controls • Zoho Analytics/Zoho Creator Benefits • Discretionary bonuses • Medical, dental, and vision benefits • 401(k) retirement plan Company Overview • Vaco is the Talent Solutions division of Highspring, a leading global professional services organization. It was founded in undefined, and is headquartered in Brentwood, Tennessee, US, with a workforce of 5001-10000 employees. Its website is Company H1B Sponsorship • Vaco by Highspring has a track record of offering H1B sponsorships, with 1 in 2023. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job