Remote / Work From Home Customer Service Representative – Plano, TX – USA Remote Jobs
September 18, 2025 IMPORTANT: RemX will never ask for any form of payment prior to or throughout the hiring process. If you have been asked for payment of any kind, please notify us right away. This is illegitimate and unlawful. RemX will never accept falsified resumes or documents. Falsified information may be subject to investigation and further action. Work From Home with a Purpose Are you passionate about helping others and looking for a career that lets you work from home while still making a difference? Our Fortune 500 pharmaceutical client is expanding their remote call center team, and this could be the opportunity you’ve been waiting for. This role provides the flexibility and comfort of working from home, along with the stability of weekly pay and benefits. Experience the ability to save on commuting costs and enjoy a true work-life balance makes this a position with real value. Position Details • Role: Remote Medical Call Center Representative • Pay: $16/hr. + Weekly Pay + Benefits • Schedule: Monday–Friday, 7am–8pm CST (must be available for any 8-hour shift assigned within these hours) • Start Date: September • Equipment: Provided by the company Important: Candidates must live in Irving, TX or surrounding areas and be available to pick up company-issued equipment in person before starting. This is a firm requirement with no exceptions. What You’ll Do • Answer inbound calls and place outbound calls as needed • Assist patients with account updates and medication coverage • Enter and update patient data accurately and efficiently • Ensure compliance with federal healthcare guidelines • Work with insurance carriers to verify coverage • Provide excellent customer service with professionalism and empathy What We’re Looking For • Minimum 1 year of recent call center experience (required) • Ability to pick up equipment in Irving, TX • Strong attention to detail and accuracy in data entry • Private, distraction-free workspace at home • Reliable high-speed wired internet connection (hotspots not accepted) • Basic troubleshooting skills for remote technical issues • Dependability and ability to meet performance metrics • High school diploma or equivalent Why You’ll Love This Role • Work-from-home flexibility with company-provided equipment • Weekly pay and benefits • The chance to be part of a team making a meaningful difference in patients’ lives ?? Apply Today! Send your up-to-date resume to [email protected] and include “REMOTE TX CSR POSITION – PLANO” in the subject line for immediate consideration.