[Remote] Website Support Specialist

Note: The job is a remote job and is open to candidates in USA. Best Version Media is a company that connects local businesses to customers through innovative print and digital solutions. They are seeking a Website Support Specialist to handle post-launch website updates, ensuring optimal performance and client satisfaction. Responsibilities Handle website content and design updates (simple to moderate complexity) post-launch Manage domain transfers and support all aspects of website launching and publishing Conduct thorough post-publish checks including running Screaming Frog audits, Google PageSpeed Insights tests, and verifying Google Search Console (GSC) and Google Analytics (GA) setup Set up and manage client DNS records as needed for website publishing Communicate with account managers and clients via ticketing system to resolve requests quickly Skills Experience in website support, digital content management, or technical support roles Basic understanding of domain management, DNS, SEO tools, website performance testing, and analytics platforms Strong problem-solving and communication skills Hands-on experience with content management systems and publishing workflows A proactive mindset — you don't just fix issues, you spot trends and recommend solutions Ability to prioritize and manage multiple support tickets efficiently Company Overview Best Version Media connects local businesses to customers with innovative print and digital marketing solutions. It was founded in 2007, and is headquartered in Brookfield, Wisconsin, USA, with a workforce of 201-500 employees. Its website is