[Remote] Verifier, Associate

Note: The job is a remote job and is open to candidates in USA. Byram Healthcare is part of Accendra Health, which aims to simplify healthcare and make essential products and services more accessible. The Verifier, Associate role is focused on verifying insurance coverage and performing administrative tasks related to medical documentation and records, ensuring that customer needs are accurately serviced.ResponsibilitiesAnswer questions from customers, clerical staff, insurance companies and physician officesMake outbound calls to obtain appropriate documentation for reimbursement of orders shippedUtilize resources to identify and resolve customer issues or reimbursement discrepanciesAbility to verify customer benefits via phone, fax, and web portalAbility to submit authorizations or pre-certification request to multi-state payers over multiple platformsCommunicate effectively and professionally with customers, teammates, healthcare professionals, and sales teamReviews and approves documentation received by third parties for submission to payors for reimbursementEffectively document activities in ERP system in an accurate and timely mannerConsistently meet and attain required Key Performance Indicators (KPIs)SkillsHigh School Diploma or equivalent required1-2 years of customer service experience requiredExcellent written and verbal communication skillsWorking knowledge of MS Office and the ability to navigate multiple platformsAbility to learn Byram products and therapiesStrong analytical and time management skillsFamiliar with medical terminology and insurances HCPCS/ICD-10 codesAbility to read, understand and follow oral and written instructions and guidelinesAbility to triage priorities and meet daily and weekly deadlinesRelative reimbursement and/or billing and collections experience preferredBenefitsMedical, dental, and vision care coveragePaid time off plan401(k) PlanFlexible Spending AccountsBasic life insuranceShort-and long-term disability coverageAccident insuranceTeammate Assistance ProgramPaid parental leaveDomestic partner benefitsMental, physical, and financial well-being programsCompany OverviewByram has been a national leader in disposable medical supply delivery since 1968. It was founded in 1968, and is headquartered in White Plains, New York, USA, with a workforce of 501-1000 employees. Its website is https://www.byramhealthcare.com/.



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