Remote Vacation Rental Guest Services Coordinator
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Job Title: Remote Vacation Rental Guest Services Coordinator (100% Work From Home)
Location: Remote from Latin America
Position Type: Full-time
Salary: $1000 USD/month
Schedule: Thursday through Monday, 9:00 am to 5:00 pm Pacific Time
Job Overview:
Our client is looking to hire a highly motivated remote worker to be part of a growing vacation rental property management company located in South California, United States. The position is considered full-time at 40 hours a week.
Responsibilities:
Handle all daily guest communications (text/email/platform) in a professional and timely manner
Resolve guest inquiries and resolve them in accordance to company standard operating procedures
Coordinate with vendors to schedule periodic and emergency repairs to the different vacation rental properties
Manage the turn process for every unit and ensuring every cleaning team is properly assigned
Help develop processes and systems to improve overall guest experience
Provide timely reviews of guests on AirBnB and Vrbo platforms
Qualifications, Skills, and Key Competencies:
Minimum of 2 years of remote customer service experience with US-based businesses
Experience with the vacation rental industry is required
Experience with Microsoft and Google Suite
Familiarity with Slack, Notion, Field Scheduling and CRM software
Reliable internet/WiFi and excellent audio quality with minimal to zero background noise
Excellent English and Spanish (written and spoken)
Must have a strong work ethic and track record delivering results
You must be reliable and show up on time.
Application Disclaimer: Please Read Before Proceeding
To ensure a fair evaluation process, please submit all required information on the application form. Kindly note that resumes and recordings must be in English; any other language will lead to disqualification. Also, ensure your voice recording lasts at least 30 seconds. Applications without a voice recording will be automatically disqualified.
If you apply for more than one position, we will only consider your application for the first job you applied for. However, if you do not qualify for the first position but meet the requirements for another, we can consider you for the relevant role. To streamline the process and ensure fair consideration, we kindly request that you apply to a maximum of three jobs and that you only apply to jobs that you truly qualify for based on the stated requirements and qualifications.
We value your interest and look forward to reviewing your application. Thank you.
Apply Now
Job Title: Remote Vacation Rental Guest Services Coordinator (100% Work From Home)
Location: Remote from Latin America
Position Type: Full-time
Salary: $1000 USD/month
Schedule: Thursday through Monday, 9:00 am to 5:00 pm Pacific Time
Job Overview:
Our client is looking to hire a highly motivated remote worker to be part of a growing vacation rental property management company located in South California, United States. The position is considered full-time at 40 hours a week.
Responsibilities:
Handle all daily guest communications (text/email/platform) in a professional and timely manner
Resolve guest inquiries and resolve them in accordance to company standard operating procedures
Coordinate with vendors to schedule periodic and emergency repairs to the different vacation rental properties
Manage the turn process for every unit and ensuring every cleaning team is properly assigned
Help develop processes and systems to improve overall guest experience
Provide timely reviews of guests on AirBnB and Vrbo platforms
Qualifications, Skills, and Key Competencies:
Minimum of 2 years of remote customer service experience with US-based businesses
Experience with the vacation rental industry is required
Experience with Microsoft and Google Suite
Familiarity with Slack, Notion, Field Scheduling and CRM software
Reliable internet/WiFi and excellent audio quality with minimal to zero background noise
Excellent English and Spanish (written and spoken)
Must have a strong work ethic and track record delivering results
You must be reliable and show up on time.
Application Disclaimer: Please Read Before Proceeding
To ensure a fair evaluation process, please submit all required information on the application form. Kindly note that resumes and recordings must be in English; any other language will lead to disqualification. Also, ensure your voice recording lasts at least 30 seconds. Applications without a voice recording will be automatically disqualified.
If you apply for more than one position, we will only consider your application for the first job you applied for. However, if you do not qualify for the first position but meet the requirements for another, we can consider you for the relevant role. To streamline the process and ensure fair consideration, we kindly request that you apply to a maximum of three jobs and that you only apply to jobs that you truly qualify for based on the stated requirements and qualifications.
We value your interest and look forward to reviewing your application. Thank you.
Apply Now