[Remote] Utility Coordinator

Note: The job is a remote job and is open to candidates in USA. AMH is a leading single-family rental company and homebuilder recognized as a top employer. The Utility Coordinator is responsible for managing the administrative side of utilities, acting as a liaison between the business and a third-party utility billing company, and assisting with various utility-related tasks. Responsibilities Conduct research to determine necessary utility implementations or account transfers for each property Collaborate with a third-party utility management company and track progress at newly acquired properties or land Review, audit, and update utility account information in CRM or SupplyPro Resolve utility activation failures Address incoming utility tickets related to check requests, high utility disputes, utility shut-offs, meter requests, and trash requests from start to finish Act as the liaison between the business, third-party utility management company, and utility providers to resolve inquiries, follow-ups, and disputes Monitor and manage operational controls of the third-party utility management company to ensure expectations are met Generate recurring operational reports, perform ad hoc reporting, and conduct ad hoc research Skills High School Diploma required Minimum one year of experience in an administrative role Proficiency in Microsoft Office Excellent written and verbal communication skills Strong attention to detail Capability to work independently and as an effective, collaborative team member Skill in critically analyzing situations and considering secondary and tertiary effects on the business and stakeholders Ability to perform under pressure and maintain professionalism in all communications Effective conflict management skills Previous experience in Property Management, Construction, or Utility administrative services preferred Benefits Medical, dental and vision insurance Flexible spending accounts and/or health savings accounts Dependent savings accounts 401(k) with company matching contributions Employee stock purchase plan Tuition reimbursement program 9 paid holidays per year Paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year Company Overview At AMH, we’re redefining what it means to make a home yours. And we’re doing it with care. It was founded in 2011, and is headquartered in Agoura Hills, California, USA, with a workforce of 1001-5000 employees. Its website is