[Remote] UI/UX Designer (Remote Position)

Note: The job is a remote job and is open to candidates in USA. Omnigo is scaling a multi-product portfolio and is seeking a UI/UX Designer to unify design and establish a robust accessibility program. The role involves driving UI/UX strategy across products, ensuring applications meet accessibility standards, and conducting user research to inform product decisions. Responsibilities • Own end-to-end UI/UX strategy across five products—set standards, prioritize initiatives, and ensure cohesive experiences across web and mobile • Define and drive a portfolio-level design vision, OKRs, and roadmaps in partnership with Product, Engineering, and Customer Success • Build and maintain a cross-product Design System (foundations, components, patterns, content guidelines) with versioning and contribution workflows • Establish and lead our accessibility program: policies, standards, testing, issue tracking, and remediation SLAs • Ensure conformance with WCAG (plus applicable Section 508 and ADA Title II/III obligations); set measurable targets and report progress • Operationalize accessibility testing across the SDLC (design reviews, code checks, automated audits, assistive tech user testing) • Author and maintain Accessibility Conformance Reports (ACR/VPAT) for each product/version; collaborate with Sales/Legal on RFPs and customer due-diligence • Coach designers and engineers on inclusive design, semantic HTML/ARIA, color/contrast, focus management, keyboard support, captions/transcripts, error handling, and documentation • Plan and conduct user research across diverse user groups; translate findings into clear product decisions • Define success metrics (task success, usability scores, accessibility issue density/severity), and instrument analytics to monitor UX outcomes • Partner with Engineering to prioritize accessibility fixes and prevent regressions via CI/CD gates and definition-of-done • Work with Customer Success to address accessibility inquiries, reproduce findings, and communicate remediation timelines • Represent UX & Accessibility in leadership and customer meetings; create executive-ready materials that articulate trade-offs and ROI Skills • 3+ years in UI/UX for complex B2B SaaS or multi-product platforms; 3+ years leading design or accessibility initiatives • Expert knowledge of WCAG, ADA digital accessibility, ARIA authoring practices, and assistive technologies (NVDA, JAWS, VoiceOver, TalkBack) • Hands-on experience writing ACR/VPAT documentation and partnering with customers on accessibility reviews • Mastery of Figma, or equivalent (components, tokens, libraries), prototyping, and developer handoff; familiarity with design tokens and front-end semantics (HTML/CSS/ARIA) • Proven ability to build and govern a Design System used across multiple products and teams • Portfolio demonstrating measurable UX improvements and accessibility outcomes • Certifications (e.g., IAAP CPACC/WAS, NN/g UX Certification) • Experience implementing automated accessibility tooling (axe, Lighthouse, Pa11y), unit/e2e checks, and CI integration • Familiarity with frameworks and patterns used in enterprise web apps (React/Angular/Vue) and mobile platforms Company Overview • Omnigo Software is a leading provider of public safety, incident reporting, and security management solutions for law enforcement, education, healthcare, and other enterprises, offering easy-to-use and flexible applications that provide actionable insight for making more informed decisions. It was founded in 2017, and is headquartered in St Louis, Missouri, USA, with a workforce of 51-200 employees. Its website is Apply tot his job