[Remote] Traveling Service Operations Support Manager

Note: The job is a remote job and is open to candidates in USA. AIR Communities is one of the country's largest owners and operators of apartment communities, managing high-quality properties in most major markets. They are seeking a Traveling Service Operations Support Manager who will provide coverage and support to communities with vacant Service and Maintenance Manager positions, as well as managerial support during essential hardships. Responsibilities • May serve as the acting Service Manager wherever/ whenever assigned and provide the standard operational support required of AIR’s Service Managers • May provide regional oversight of all aspects of Property Maintenance Management of multiple communities as assigned including service requests, management, turn process, preventative maintenance, training and supervision of staff • Provide support to the Regional Offices in supporting the operations for properties assigned • Assist Property Managers, Service Managers, Regional Property Managers, Area Service Managers, Directors of Service & Quality and Directors of Operations in the completion of action plans required as the result of an audit Skills • Expectation and ability to travel at least 75% of the time with easy access to large Airport • Strong preference be located within one of AIR's main markets: DC Metro, Miami Metro, Boston area, or Philadelphia area • At least 5 years of experience in Multifamily Service Operations Management • At least 2 years of experience in direct Service Management role • Proven track record in managing large properties, be a motivator, a good communicator, and a hands-on manager • Must possess strong team building, coaching and training skills, multiple site supervision experience and excellent customer service background, a strong financial results orientation and a demonstrated ability to enhance value at the community level Benefits • Paid time off including vacation, sick time, and 11 holidays. • Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability paid by the company. • 50% rent discount available at any AIR Community (a rental application is required, and certain exclusions apply). • 401(k) plan with employer contribution. • Paid parental leave of up to 16 weeks. • Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses. • 15 hours of paid time annually for community service. • Commuter benefits and pet insurance. • Consumer discounts on various products and services. • Opportunities for ongoing professional development, leadership training, and career growth. Company Overview • AIR Communities is a real estate firm that provides apartment leasing, housing, essential services and offers property management services. It was founded in 2020, and is headquartered in Denver, Colorado, USA, with a workforce of 501-1000 employees. Its website is Apply tot his job