[Remote] Travel Consultant – Remote VIP

Note: The job is a remote job and is open to candidates in USA. American Express Global Business Travel is a company that values collaboration and innovation in the travel industry. As a VIP Travel Consultant, you will manage travel arrangements for exclusive corporate clients, ensuring compliance with travel policies and anticipating traveler needs. Responsibilities Advise and arrange travel for corporate business customers (both individuals and groups) in the US Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations Use of one of our Global Distribution System's (GDS) Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements Use positive telephone service techniques and act on special customer requests Prevent fraudulent callers from trying to book trips afterhours by following our security protocols Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels Skills Passion for excellence in client service, including proactive anticipation of needs Native GDS expertise (Sabre, Apollo, Amadeus) 1+ years corporate travel experience, including fares, ticketing, car, hotel, air, and rail for domestic and international travel Excellent professional communication (written and verbal) Attention to detail Act with integrity, and look after personal traveler information Resolving customer issues quickly and independently / with supplier Teamwork and openness to feedback Benefits Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Company Overview American Express Global Business Travel provides travel management services and organizes meetings, events, and business travel services. It was founded in 2014, and is headquartered in Jersey City, New Jersey, USA, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship American Express Global Business Travel has a track record of offering H1B sponsorships, with 33 in 2025, 27 in 2024, 19 in 2023, 40 in 2022, 22 in 2021, 26 in 2020. Please note that this does not guarantee sponsorship for this specific role.