[Remote] Telehealth Coordinator I

Note: The job is a remote job and is open to candidates in USA. CorVel Corporation is a national provider of risk management solutions, and they are seeking a Telehealth Coordinator I. This role is responsible for addressing client, patient, and provider inquiries while ensuring adherence to guidelines and scheduling appointments for treatment. Responsibilities Review medical notes, treatment referrals, work status notes, etc. to ensure all necessary referral orders were received Responsible for data entry and verification of details in the system for appropriate and timely order submission Provide quality telephonic and email customer service including inbound and outbound messages Receive and respond to daily emails and correspondence Identify, analyze, and solve problems outside of standard processes Participate in ongoing internal training and learning to obtain updated knowledge of industry and product changes Additional duties as assigned Skills High School Diploma or GED required Ability to work on several concurrent tasks in a high-volume, fast-paced, team-oriented environment Excellent written and verbal communication skills Computer proficiency and technical aptitude with the ability to utilize Microsoft Office including Outlook and Excel Strong attention to detail with a high commitment to accuracy 2 years of experience in an office environment preferred 1 year of similar, relevant experience preferred Benefits Medical (HDHP) w/Pharmacy Dental Vision Long Term Disability Health Savings Account Flexible Spending Account Options Life Insurance Accident Insurance Critical Illness Insurance Pre-paid Legal Insurance Parking and Transit FSA accounts 401K ROTH 401K Paid time off Company Overview CorVel is a nationally recognized claims management and managed care provider with over 30 years of experience in the industry. It was founded in 1987, and is headquartered in Irvine, California, USA, with a workforce of 1001-5000 employees. Its website is