[Remote] TDAC Analyst

Note: The job is a remote job and is open to candidates in USA. Ambient.ai is a unified, AI-powered physical security platform that helps enterprises reduce risk and improve operational efficiency. The TDAC Analyst will be responsible for access control, alarm monitoring, and communication with internal and external teams to ensure effective incident response and documentation. Responsibilities • Answer all forms of communication, including but not limited to phone, e-mail, text, radio, etc • Analyze both raw and processed security event data to identify potential security incidents, threats, and vulnerabilities • Communicate effectively with the internal and external teams at the facility to ensure business continuity. Monitor and respond to notifications and alarms from all sources in a timely fashion • Interface with and, at times, manage others in a highly professional setting. Report issues or events utilizing appropriate tools • Address security/emergency, or other critical operations appropriately. Contacting and communicating with local or remote Emergency Services providers • Research threats and establish responses and best practices for site-specific operations • Document and report incidents or issues related to, but not limited to, security and safety • Work with internal engineering teams to assist in data collection and product testing • Establish efficient workflows and practices for new tools based on the evolving needs and capabilities Skills • Excellent oral and written communication skills • Excellent analytical and problem-solving skills • Works well in a team environment as well as independently • Able to communicate effectively between internal and external teams • Willingness and ability to learn new technical skills that will be required to execute procedures and communications properly • Above-average computer proficiency • Strong analytical and problem-solving capabilities • Ability to multitask while remaining detail-oriented • Willing to sit for extended periods while maintaining a laser focus on acknowledging alerts • Be willing to work flexible shifts throughout the week, but all efforts will be made to accommodate consistent shift schedules Company Overview • Ambient.ai provides a security platform that applies AI to existing camera infrastructure to sensor and prevent incidents. It was founded in 2017, and is headquartered in Redwood City, California, USA, with a workforce of 51-200 employees. Its website is Company H1B Sponsorship • Ambient.ai has a track record of offering H1B sponsorships, with 6 in 2025, 8 in 2024, 7 in 2023, 6 in 2022, 9 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job