[Remote] TAM Claim Specialist

Note: The job is a remote job and is open to candidates in USA. MetLife is one of the world’s leading financial services companies, providing insurance and employee benefits. The TAM Claim Specialist role involves managing total absence claims, ensuring compliance with FMLA/ADA regulations, and delivering exceptional customer service.ResponsibilitiesHandle, review, and administer Family & Medical Leave Act / and or Americans with Disabilities Act(ADA) claims and adhere to federal and state regulatory and/or company plan requirementsEstablish FMLA/ADA workflow procedures and evaluate against appropriate leave plans and make initial claim decisionsComplete eligibility decisions during intake call, gather pertinent data when necessary, from employee or other supporting systems as well as perform leave-ups as required, including recertification of health condition, intermittent claim tracking, RTW confirmation, etcUpdate systems to accurately reflect leave status and ensure appropriate diary documentation existsSkillsHigh school diploma1+ yrs. related experienceStrong customer satisfaction focusAttention to detailBachelor's degreeFMLA/ADA claims knowledge of process and proceduresBenefitsComprehensive health plan that includes medical/prescription drug and visionDental insuranceNo-cost short- and long-term disabilityCompany-paid life insuranceLegal servicesA retirement pension funded entirely by MetLife401(k) with employer matchingGroup discounts on voluntary insurance products including auto and homePetCritical illnessHospital indemnityAccident insuranceEmployee Assistance Program (EAP)Digital mental health programsParental leaveVolunteer time offTuition assistanceCompany OverviewMetLife is a provider of insurance, employee benefits, and financial services . It was founded in 1868, and is headquartered in New York, New York, USA, with a workforce of 10001+ employees. Its website is http://www.metlife.com.



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