[Remote] Support Engineer

Note: The job is a remote job and is open to candidates in USA. Solenis is a leading global provider of water and hygiene solutions. As a Support Engineer, you will assist the Site Manager in managing daily activities at refining and chemical customer sites, focusing on safety initiatives and product inventory management.ResponsibilitiesReview treatment programs and processes within the territory accounts ensuring effective applications through routine testing and monitoring resulting in customer satisfaction and business retentionMaintain and build business relationshipsConduct the necessary site and LMS/class room training programs to understand the overall operations of the territory accounts and new customer sitesDevelop and implement sales plans on new opportunities with the direction of the Manager Sales I/II including documenting ROI after the closure of the program. Establish, maintain and prioritize an accurate and current sales funnel in SFDCManage profitability of the account (pump settings, pricing, accounts receivable)Review territory applications and processes/procedures for safety improvementsSkillsBachelor's / Associate's Degree in Engineer or Life Sciences1+ years of successful technical sales / support experience OR successful completion of an internship/Co-Op related to engineering or life scienceMust have a valid Driver's License and acceptable Motor Vehicle RecordMust be able to obtain Transportation Worker Identification Credential (TWIC) from TSAMust be authorized to work in the United StatesBachelor's degree in Chemical Engineering1-5 years of successful technical sales / support experienceRefining and Specialty chemical industry experienceSolid mechanical and electrical aptitude and skillsManufacturing, lab testing, maintenance and/or electrical experience preferredProficiency in MS Office programs (Word, Excel)Independent workerProblem solverCustomer focusedGood communication skills both written and oralStrong work ethicFocus on safetyBenefitsMedicalDentalVision401KNumerous opportunities for professional growth and developmentCompany OverviewSolenis is a producer of specialty chemicals for industrial water treatment operations. It was founded in 1907, and is headquartered in Wilmington, Delaware, USA, with a workforce of 10001+ employees. Its website is http://solenis.com/.



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