[Remote] Sr Training Consultant - General Motors Insurance

Remote Full-time
Note: The job is a remote job and is open to candidates in USA. GM Financial is building an Insurtech business that will reinvent auto insurance, backed by General Motors. The Sr Training Consultant will ensure the quality of claims training through effective needs analysis, course design, and instructional strategies to support operational goals. Responsibilities • Develop and facilitate claims onboarding and training programs for General Motors Insurance Claims department • Investigates trends, technological innovations, and applications within the training industry • Develops appropriate instructional strategies using blended solutions • Builds and delivers programs/curriculum utilizing a variety of media and applying adult learning and instructional design principles • Gathers and analyzes customer feedback and program evaluations to modify content as appropriate • Effectively communicate with team members and stakeholders to ensure objectives, timelines and goals are being met • Ensure all training approaches engage participants, enhance the professional development of employees and ultimately result in increased employee performance • Continuously validate training solutions to ensure content is current, relevant and meets the needs of the learners and the department • Identify and determine training requirements by working closely with leadership and conducting needs assessments for each department • Participate in project meetings as needed for initiatives that will involve the development and facilitation of training • Support and lead change initiatives with timely and thorough training programs • Effectively communicate changes in company policies and procedures Skills • High School Diploma or equivalent required • Bachelor's Degree or equivalent work experience • 3+ years of professional experience handling claims or working in a claims department • 2+ years of professional experience in corporate training and performance management • Property & Casualty License Benefits • 401K matching • Bonding leave for new parents (12 weeks, 100% paid) • Tuition assistance • Training • GM employee auto discount • Community service pay • Nine company holidays Company Overview • GM Financial is the captive finance company and a wholly-owned subsidiary of General Motors Company. It was founded in 1992, and is headquartered in Fort Worth, Texas, USA, with a workforce of 5001-10000 employees. Its website is Apply tot his job
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