[Remote] Spanish/English Bilingual Licensed Insurance- Sales Agent, P&C (Remote)
Note: The job is a remote job and is open to candidates in USA. Concentrix is a forward-thinking global organization that nurtures a true people-first, inclusive culture. They are seeking a Spanish/English Bilingual Licensed Insurance Sales Agent to drive growth and customer acquisition by engaging with customers and providing high value Property and Casualty solutions.ResponsibilitiesSell insurance products by gathering information, generating quotes, and binding policies while meeting performance goalsRespond to inbound customer and agent inquiries related to policy coverage, billing, and service using clear and confident communicationResolve questions and service issues that require a valid insurance license with professionalism and accuracyDemonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interactionEducate customers on policy options and documentation, clearly explaining the required steps or updatesIdentify opportunities for cross-selling and upselling additional products that align with the customerâs needsNavigate multiple systems simultaneously, while maintaining a smooth and engaging customer conversationDocument interactions thoroughly to ensure accuracy, consistency, and continuity of serviceWork from a quiet, distraction-free home environment, maintaining professionalism in all communicationsSkillsFluency in Spanish1+ years of sales experience (inbound/outbound sales, upselling, crossâselling, retail or consultative selling)Active resident license to sell Property & Casualty (P&C) insuranceProven ability to work in a fastâpaced, highâenergy environmentProven sales skills with the ability to influence customers and close the saleDemonstrated success meeting or exceeding sales targetsVerifiable high school diploma or GEDStrong computer navigation skills and solid PC knowledgeAbility to multitask effectively while managing CRM tools, quoting systems, and customer interactionsHighâspeed internet Minimum speeds: 10 Mbps upload / 40 Mbps download (50 Mbps combined)No wireless, hotspots, or satellite connectionsA smartphone for authentication and communicationMust reside in the United States or have a valid U.S. residential addressPreferably NO AppointmentsBenefitsMedical, dental, and vision insuranceComprehensive employee assistance program (EAP)401(k) retirement planPaid time off and holidaysPaid training daysPaid training (Classroom: 4 Weeks and Transition: 3 Weeks)Lucrative employee referral bonus opportunitiesDailyPay enrollment option to access pay "early," when you want itCompany networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarthChampions, and moreHealth and wellness programs with trained partners to help promote a healthy youMentorship programs that support your rewarding career journeyWork-from-home convenience with company-supplied technologiesPrograms and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community supportCelebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and moreA range of other perks and benefitsCompany OverviewConcentrix is an IT firm that engages in software services, data analytics, enterprise technology, and digital operations. It was founded in 1983, and is headquartered in Newark, California, USA, with a workforce of 10001+ employees. Its website is https://www.concentrix.com.
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