[Remote] Solutions Engineer, SMB

Note: The job is a remote job and is open to candidates in USA. 1Password is a rapidly growing company that provides a market-leading enterprise password manager. The Solutions Engineer, SMB will support sales teams by addressing customer requests, compliance needs, and creating valuable content to enhance customer understanding and adoption of 1Password. Responsibilities Work with our self service and SMB customers to share product knowledge and demonstrate aspects of 1Password Provide training to both customers and team members at 1Password Respond to vendor requests, security questionnaires, and legal requests Write and manage knowledge-base content for Go-to-market Record video resources to be shared internally and with customers To be a sought after resource for Go-to-market for questions regarding 1Password Work with the rest of your team to create materials for learning about and using 1Password Skills Experience in a customer-facing role with a preference for experience in a SaaS/Security/Technology environment Possesses the ability to communicate technical information in a way that is accessible and appealing to a general audience Demonstrates superior presentation and writing skills Possesses a sharp eye for detail and a commitment to ensuring high-quality standards Demonstrates a high level of adaptability, effectively managing multiple projects concurrently while upholding exceptional quality standards Possess strong time management skills, demonstrating the ability to prioritize tasks efficiently and meet deadlines consistently in a fast-paced work environment Demonstrated ability to work independently and in a team setting It's a bonus if you have personal experience with 1Password or another password manager—while not required, it'll help you gain confidence quickly in this role Benefits Health Dental 401k RRSP Paid time off Equity grant Paid volunteer days Peer-to-peer recognition through Bonusly Remote-first work environment Company Overview 1Password operates as a password manager for documents, credit card information, and addresses. It was founded in 2005, and is headquartered in Toronto, Ontario, CAN, with a workforce of 1001-5000 employees. Its website is Company H1B Sponsorship 1Password has a track record of offering H1B sponsorships, with 1 in 2023, 2 in 2022. Please note that this does not guarantee sponsorship for this specific role.