[Remote] Solutions Consultant

Note: The job is a remote job and is open to candidates in USA. Responsive, formerly RFPIO, is a leader in Strategic Response Management SaaS solutions, serving over 2,000 customers. The Solutions Consultant will leverage technical expertise in AI to drive sales, create compelling demos, and manage Proofs of Concept while collaborating with Account Executives and Managers.ResponsibilitiesOwn the technical sales motion from discovery through close across new logo and expansion opportunities; build deal strategy jointly with sales using MEDDPICCLead business‑value storytelling that resonates with executives and practitioners; translate requirements into value hypotheses and measurable success criteriaDesign and deliver credible AI proofs—prompting strategies, retrieval‑augmented generation (RAG), agentic workflows, tool use/orchestration, and evaluation—while addressing safety, privacy, governance, and model driftExplain model choices and trade‑offs (e.g., OpenAI/Anthropic/Vertex/Bedrock), embeddings/vector stores (e.g., Pinecone/Qdrant/FAISS), and guardrails against prompt injection and data leakageDeliver compelling first‑ and second‑call demos and tailor deeper technical sessions by segment (SMB/MM) use self‑guided demo 'leaves' and analytics to shorten time‑to‑provePartner with Demo Engineering/Programs to keep environments and test‑data fixtures reliable and reusable; log breakage and drive continuous improvementScope POCs with clear acceptance criteria, timelines, and success metrics; manage stakeholders, risk, and ROI to maximize POC→close conversionSupport Account Managers on expansion plays by diagnosing adoption gaps, quantifying impact, and positioning roadmap/AI capabilities to unlock additional valueBring structured field feedback to Product and PMM; influence roadmap and messaging with evidence from enterprise evaluations and POCsImprove time‑to‑qualified demo and overall deal conversion %, increase demo reuse rate, and maintain accurate technical stages and risks in forecastSkillsMaster storyteller and value seller with strong command of MEDDPICC; able to connect technical depth to executive‑level outcomes1-3 years of presales experience in enterprise SaaS as a Solutions Consultant/Sales Engineer, successfully closing complex dealsHands‑on Generative AI & Agentic AI expertise: prompting, RAG patterns, agent/tool orchestration, evaluation, and risk/safety controls; able to whiteboard architectures and trade‑offsDemonstrated excellence designing and delivering tailored demos and POCs; disciplined in scoping, acceptance criteria, and success metricsComfort with cloud and enterprise SaaS contexts (e.g., AWS/Azure/GCP; data residency; SOC 2/ISO 27001; GDPR)Collaborative, data‑driven operator who inspects pipeline, documents technical risks, and executes with urgencyFluency with LLM platforms and tooling (e.g., OpenAI/Anthropic/Vertex AI/Bedrock; LangChain/LlamaIndex; Pinecone/Qdrant/FAISS)Experience with demo automation/analytics tools (e.g., Consensus) and conversational intelligence (e.g., Gong)Background in Strategic Response Management, proposal/RFP automation, or adjacent content/knowledge workflowsBachelor's degree in a technical or quantitative field (e.g., CS/Engineering/Information Systems) or equivalent experienceBenefitsFlexible remote work401k with company matchingUnlimited professional development and ongoing learning through LinkedIn Learning Solutions4 weeks of paid vacation, paid sick days, and paid bereavement4 week sabbatical after 5 years of serviceMental Wellness Program (EAP) to support your well-being and self-careBest-in-class health benefits, company paid for employee and company contribution for family coverageCompany OverviewResponsive (formerly RFPIO) is the leader in response management software, transforming how organizations share and exchange information. It was founded in 2016, and is headquartered in Beaverton, Oregon, USA, with a workforce of 501-1000 employees. Its website is https://www.responsive.io/.



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