[Remote] ServiceNow Technical Consultant

Note: The job is a remote job and is open to candidates in USA. Guidehouse is a consulting firm that provides a range of services, and they are seeking a ServiceNow Technical Consultant. In this role, you will support the design, configuration, and implementation of ServiceNow solutions, translating business requirements into functionality while collaborating with clients and internal teams.ResponsibilitiesAs a ServiceNow Consultant (Techno‑Functional), you will work with clients and internal delivery teams to support the design, configuration, and implementation of ServiceNow solutionsYou will help translate business requirements into ServiceNow functionality and assist with configuring workflows, forms, and platform features under the guidance of senior team members and ArchitectsYou will participate in requirements discussions, support solution design activities, and contribute to testing, training, and deployment effortsThis role is client‑facing and provides hands‑on exposure to ServiceNow implementations while developing both functional and technical skillsSkillsMinimum ONE (1) year of professional experienceMinimum Degree: Bachelor'sExperience assisting with gathering and documenting business requirements and translating them into ServiceNow configurations or user storiesMust be able to OBTAIN and MAINTAIN a Federal or DoD 'PUBLIC TRUST'; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse. Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferredUS Citizenship contractually requiredFamiliarity with ServiceNow platform capabilities, including basic configuration such as forms, workflows, business rules, or catalog itemsAbility to create or contribute to epics, user stories, and acceptance criteria in collaboration with project team membersExperience supporting testing activities, including developing or executing test scripts during User Acceptance Testing (UAT)Exposure to Agile or Scrum delivery methodologiesBasic understanding of System Development Life Cycle (SDLC) processesAbility to build positive working relationships with team members and clients in both on-site and remote environmentsStrong verbal and written communication skillsWillingness to learn and grow within a consulting and client-delivery environmentServiceNow Certified System Administrator (CSA) or progress toward ServiceNow certificationExposure to one or more ServiceNow modules such as ITSM, HRSD, CSM, or ITOMFamiliarity with integrations, scripting, or low-code/no-code development within ServiceNowCertifications such as CAPM, Scrum Master, Agile SAFe, or ITIL v3/4Prior consulting or client-facing experienceBenefitsMedical, Rx, Dental & Vision InsurancePersonal and Family Sick Time & Company Paid HolidaysPosition may be eligible for a discretionary variable incentive bonusParental Leave and Adoption Assistance401(k) Retirement PlanBasic Life & Supplemental LifeHealth Savings Account, Dental/Vision & Dependent Care Flexible Spending AccountsShort-Term & Long-Term DisabilityStudent Loan PayDownTuition Reimbursement, Personal Development & Learning OpportunitiesSkills Development & CertificationsEmployee Referral ProgramCorporate Sponsored Events & Community OutreachEmergency Back-Up Childcare ProgramMobility StipendCompany OverviewGuidehouse offers consulting services for public and commercial markets with expertise in management, technology, and risk consulting. It was founded in 2018, and is headquartered in Washington, District of Columbia, USA, with a workforce of 10001+ employees. Its website is https://guidehouse.com.



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