Remote Seasonal Customer Care Representative - Charlotte NC Local Hires
Remote Seasonal Customer Care Representative Charlotte NC Local Hires - Careers At TaxSlayer
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Remote Seasonal Customer Care Representative � Charlotte NC Local Hires
Department:
Seasonal Customer Support
Location:
Ballentyne, NC
START YOUR APPLICATION
DO YOU LIVE IN THE CHARLOTTE NC AREA? THEN THIS IS JUST FOR YOU
This is a remote position based in the Greater Charlotte NC area, local to our Charlotte NC office.
Now Hiring: Seasonal Customer Support Representatives
Remote | NC and SC Residents Only | Starting at $16.75/hr.
Who We Are
At TaxSlayer, we�re more than just a tax software company�we�re empowering individuals and small businesses to file their taxes online with confidence and ease. Since 1965, TaxSlayer has been revolutionizing the way people file taxes through our intuitive, user-friendly platform that guides customers step-by-step to ensure accuracy and maximize refunds.
Headquartered in Augusta, GA, with a satellite office in Charlotte, NC, TaxSlayer proudly employs nearly 200 year-round team members and 300 seasonal support agents. Our people are a talented group of innovators who work collaboratively to improve our products and exceed customer expectations year after year.
Are you a TaxSlayer?
Job Summary
We�re seeking Seasonal Customer Support Representatives for the 2025 tax season to join our remote team and deliver exceptional service to our customers during our busiest time of year. This is a work-from-home opportunity starting in January 2026.
What We Offer
Competitive hourly pay starting at $16.75/hour
Paid training to set you up for success
Remote work from the comfort of your home
Opportunities for tax professionals and desktop support specialists � please let us know if that�s you
Responsibilities
Respond to customer inquiries via phone and chat
Provide accurate information about products and services
Troubleshoot and resolve customer issues professionally
Maintain and update customer records
Collaborate with team members to meet customer needs
Meet performance goals for response time, satisfaction, and quality
Stay informed about company products and policies
Ensure a quiet, professional remote work environment
Qualifications
High school diploma or equivalent (college degree preferred)
Previous customer service or support experience
Excellent communication and problem-solving skills
Ability to multitask in a fast-paced environment
Strong attention to detail and organizational skills
Proficiency with customer support tools and systems
Reliable internet connection (minimum 25 Mbps download / 10 Mbps upload)
A quiet, distraction-free workspace
Flexibility to work evenings, weekends, and holidays
How to Apply
Complete the full application
Opt in for text messages so we can reach you quickly and easily
Ready to Join the Team?
If you're passionate about helping others and want to be part of a fast-paced and supportive team � apply now and get ready for a rewarding seasonal experience.
Please Note
As a federal contractor, TaxSlayer is responsible for ensuring employees meet any obligations set forth by the U.S. government. We will inform you of any applicable requirements as they arise.
Equal Opportunity Employer
TaxSlayer is an equal opportunity employer and does not discriminate on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
START YOUR APPLICATION
Visit Our Home Page © 2025 TaxSlayer
Applicant Tracking System Powered by
Apply Now
Career Opportunities with TaxSlayer
A great place to work.
Careers At TaxSlayer
Share with friends or Subscribe!
Current job opportunities are posted here as they become available.
Subscribe to our RSS feeds to receive instant updates as new positions become available.
Back To Openings
Remote Seasonal Customer Care Representative � Charlotte NC Local Hires
Department:
Seasonal Customer Support
Location:
Ballentyne, NC
START YOUR APPLICATION
DO YOU LIVE IN THE CHARLOTTE NC AREA? THEN THIS IS JUST FOR YOU
This is a remote position based in the Greater Charlotte NC area, local to our Charlotte NC office.
Now Hiring: Seasonal Customer Support Representatives
Remote | NC and SC Residents Only | Starting at $16.75/hr.
Who We Are
At TaxSlayer, we�re more than just a tax software company�we�re empowering individuals and small businesses to file their taxes online with confidence and ease. Since 1965, TaxSlayer has been revolutionizing the way people file taxes through our intuitive, user-friendly platform that guides customers step-by-step to ensure accuracy and maximize refunds.
Headquartered in Augusta, GA, with a satellite office in Charlotte, NC, TaxSlayer proudly employs nearly 200 year-round team members and 300 seasonal support agents. Our people are a talented group of innovators who work collaboratively to improve our products and exceed customer expectations year after year.
Are you a TaxSlayer?
Job Summary
We�re seeking Seasonal Customer Support Representatives for the 2025 tax season to join our remote team and deliver exceptional service to our customers during our busiest time of year. This is a work-from-home opportunity starting in January 2026.
What We Offer
Competitive hourly pay starting at $16.75/hour
Paid training to set you up for success
Remote work from the comfort of your home
Opportunities for tax professionals and desktop support specialists � please let us know if that�s you
Responsibilities
Respond to customer inquiries via phone and chat
Provide accurate information about products and services
Troubleshoot and resolve customer issues professionally
Maintain and update customer records
Collaborate with team members to meet customer needs
Meet performance goals for response time, satisfaction, and quality
Stay informed about company products and policies
Ensure a quiet, professional remote work environment
Qualifications
High school diploma or equivalent (college degree preferred)
Previous customer service or support experience
Excellent communication and problem-solving skills
Ability to multitask in a fast-paced environment
Strong attention to detail and organizational skills
Proficiency with customer support tools and systems
Reliable internet connection (minimum 25 Mbps download / 10 Mbps upload)
A quiet, distraction-free workspace
Flexibility to work evenings, weekends, and holidays
How to Apply
Complete the full application
Opt in for text messages so we can reach you quickly and easily
Ready to Join the Team?
If you're passionate about helping others and want to be part of a fast-paced and supportive team � apply now and get ready for a rewarding seasonal experience.
Please Note
As a federal contractor, TaxSlayer is responsible for ensuring employees meet any obligations set forth by the U.S. government. We will inform you of any applicable requirements as they arise.
Equal Opportunity Employer
TaxSlayer is an equal opportunity employer and does not discriminate on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
START YOUR APPLICATION
Visit Our Home Page © 2025 TaxSlayer
Applicant Tracking System Powered by
Apply Now