Remote Scheduler & Client Support Coordinator

Remote Scheduler & Client Support Coordinator Lucky Dog Mobile Groomers Supporting North & Central Alabama Work From Home Lucky Dog Mobile Groomers is seeking a reliable, detail-oriented Remote Scheduler & Client Support Coordinator to support our grooming teams and clients across North and Central Alabama. This is a work-from-home position ideal for someone with prior remote experience who enjoys customer service, organization, and working with animal-focused businesses. Schedule • Monday–Friday: 9:00 AM – 4:00 PM • Saturday: A few hours in the morning • Consistent hours with limited weekend time • Fully remote Pay: $20.00 per hour Responsibilities • Answer incoming calls, texts, and messages from new and existing clients • Provide information on services, pricing, service areas, and dog breed/weight requirements • Schedule and manage grooming appointments via phone, text, social media, and scheduling software • Coordinate daily schedules for groomers to ensure efficient routing • Confirm appointments and communicate schedule updates with clients and groomers • Assist with rescheduling and customer notifications if groomers are running ahead or behind • Update client records and service tickets accurately • Send and collect payments after completed appointments as needed Qualifications • Previous work-from-home experience required • Strong customer service and phone communication skills • Excellent written and verbal communication • Highly organized with strong attention to detail • Ability to multitask in a fast-paced environment • Passion for animals, especially dogs • Comfortable using scheduling and messaging software • Experience with MoeGo software is a plus Additional Requirements • Two professional references from past employers required About Lucky Dog Mobile Groomers Lucky Dog Mobile Groomers provides convenient, high-quality dog grooming services right at our clients’ doorsteps. Our scheduling team plays a key role in delivering a smooth, reliable experience for both our groomers and our customers. If you’re dependable, organized, and enjoy working remotely while supporting a growing pet-services business, we’d love to hear from you. Job Type: Full-time Pay: From $20.00 per hour Expected hours: 35 per week Application Question(s): • Do you have scheduling experience? • Describe your latest work-from-home job and responsibilities • What kind of customer service work have you done in the past? Work Location: Remote Apply tot his job