[Remote] Sales Representative - Upsell

Note: The job is a remote job and is open to candidates in USA. Connect America is a leading provider of connected care solutions, empowering aging individuals to live safely and independently at home. They are seeking a motivated Sales Representative (Upsell) to engage with existing customers, understand their needs, and recommend additional products and services to enhance their safety and independence.ResponsibilitiesEngage and retain existing customers by delivering exceptional customer experiencesIdentify customer needs and upselling appropriate products and servicesContact current subscribers to ensure satisfaction and promote additional offersUse product knowledge to guide customers to the best solutionsMaintain accurate notes, statuses, and orders within SalesforceSupport team operations through additional tasks as neededSkillsStrong communication skills, both verbal and writtenComfortable using sales platforms, CRM systems, and Microsoft OfficeConfident, motivated, and able to present product information effectively6+ months of high‑volume call center and dialer‑based sales experience requiredComfortable working in a fast‑paced, high‑volume outbound call center environmentMust be 18+High School Diploma or GED requiredAbility to work both independently and collaborativelySelf‑starter who thrives in a growing, fast‑paced organization1–2 years of sales or account management experience with a track record of upselling preferredCollege degree preferredBenefitsUnlimited earning potential, top performers earn over $100,000 annuallyMonthly performance incentives and contestsOngoing training and career development opportunitiesMedical, dental, life, and disability insurance optionsPaid Holidays and Paid Time Off401(k) with company matchOpportunity to work 100% remoteCompany OverviewConnect America is a PA-based provider of life-saving personal emergency response monitoring services. It was founded in 2004, and is headquartered in Broomall, Pennsylvania, USA, with a workforce of 501-1000 employees. Its website is http://www.connectamerica.com.



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