[Remote] Sales Development Manager (Outreach Coordination)

Note: The job is a remote job and is open to candidates in USA. OneImaging is a company focused on improving access to radiology services through a premium-quality network of providers. They are seeking an Outreach Coordination Manager to lead a team responsible for high-volume member outreach, aiming to enhance member engagement and conversion rates while ensuring a high-quality experience.ResponsibilitiesManage, coach, and develop the Outreach Coordinator team to deliver strong daily execution and consistent performanceSet clear daily outreach expectations and conversion goals, and hold the team accountable to performance against themMonitor key funnel metrics to identify trends, gaps, and opportunities for improvementDevelop and refine call scripts, talk tracks, and objection-handling strategies to improve member engagement and conversion outcomesReview team performance regularly, deliver actionable coaching, and support ongoing skill developmentProvide weekly reporting and insights on experiment performance, including progress against key metrics and recommendations for optimizationPartner closely with Member Services, Product, and other cross-functional teams to identify operational friction and improve the member journeyHelp build a disciplined, high-accountability team culture grounded in empathy, execution, and continuous improvementConduct high-volume outbound outreach to members preparing to schedule imaging exams, convert member outreach into scheduled imaging appointments, and deliver a consistently high-quality member experience across every interactionSkillsExperience as an SDR/BDR team lead, inside sales team lead, or in another frontline outbound sales leadership roleProven experience managing high-volume outbound activity and driving performance against conversion goalsStrong coaching and performance management skills, with the ability to develop early-career team members through clear feedback and accountabilityComfortable using funnel metrics and activity data to diagnose issues, prioritize interventions, and improve outcomesExcellent communication skills and sound judgment in a fast-paced, highly execution-oriented environmentHighly organized, operationally strong, and motivated by measurable performance improvementExcited by the opportunity to help improve access, affordability, and experience in healthcareCompany OverviewRadiology platform saving insurance plans, corporations and their employees up to 80% on imaging costs. It was founded in 2022, and is headquartered in Miami, Florida, USA, with a workforce of 51-200 employees. Its website is https://www.oneimaging.com.



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