[Remote] Sales Center Agent Bilingual Spanish & English

Note: The job is a remote job and is open to candidates in USA. SmartStop Self Storage is a leading company in the self-storage industry, seeking a Bilingual Sales Center Agent to assist customers with their storage needs. The role involves receiving inbound sales calls, making recommendations, and following up on inquiries to ensure customer satisfaction. Responsibilities Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit Ability to overcome any objections in order to obtain a reservation for a storage unit or rent the unit over the phone Work with existing customers by answering questions, taking payments and resolving concerns Make outbound calls to follow up on rental reservations Meet personal/team qualitative and quantitative targets Perform duties assigned by Supervisor(s) Skills Customer centric Sales driven with a can-do attitude Proficiency in both Spanish and English is required Good computer skills Excellent verbal, phone, and email communication Ability to build relationships, (both internal and external) Good problem-solving abilities Multi-tasking is a must A dedicated, quiet, secure workspace free of distractions Excellent internet connectivity Ability to work weekends Benefits Monthly Bonus Incentive Plan Health insurance including medical, dental and vision Life and Disability Insurances Paid Time Off & Paid Holidays 401(k) matching Employee assistance program Referral program Health & Fitness Partnerships Legal Entertainment Computers & Electronics Company Overview SmartStop Self Storage is a provider of secure and convenient self-storage solutions. It was founded in 2009, and is headquartered in Ladera Ranch, California, USA, with a workforce of 501-1000 employees. Its website is