[Remote] Report Writer and Operations Associate

Note: The job is a remote job and is open to candidates in USA. Lightwork Home Health provides data-driven home health assessments, focusing on creating healthier living environments. The Report Writer and Operations Associate will primarily be responsible for writing and editing detailed home health reports, managing customer follow-ups, and supporting internal operations.ResponsibilitiesDraft and edit detailed client reports, manage the outstanding report tracker, and coordinate delivery timing, revisions, QA, and handoffsMaintain report SOPs and checklists to improve speed and consistencyDraft answers to customer questions, keep follow-up organized so nothing falls through the cracks, and research product recommendations and building product optionsBuild and maintain SOPs, checklists, internal trackers, and ownership docs that keep the business organizedOwn weekly dashboard assembly and help keep recurring tasks, follow-up, and process gaps visibleSkillsStrong written English and excellent attention to detailPrior experience with technical or scientific writing, research, or other detail-heavy writing work in EnglishOrganized, reliable, and comfortable managing many moving parts without constant supervisionAbility to work mostly US hours with majority overlap with 9am to 5pm PTGenuine interest in health and environmental toxin exposurePrevious experience in operations, especially roles where you managed many moving parts across internal systems, customers, or executionUses AI tools such as Claude and ChatGPT to speed up writing, research, and operationsComfortable working in Google Drive, Close CRM, and similar toolsBenefitsWork that helps people create healthier homesBroad ownership across reporting, customer operations, hiring ops, systems, and general operationsHelp build the operating system of a growing companyWorld-class teamCareer advancement opportunitiesCompany OverviewMany homes contain invisible toxins and pollutants that can cause a wide range of health impacts. It was founded in 2024, and is headquartered in , with a workforce of 2-10 employees. Its website is https://www.lightworkhome.com.



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