[Remote] Remote Legal Administrative Assistant (CLIO Expert) - Dayshift, WFH
Note: The job is a remote job and is open to candidates in USA. GetMyCourse is a company in the legal industry seeking a Legal Administrative Assistant to provide administrative support and customer service in the immigration field. The role involves managing client records, responding to inquiries, and assisting with immigration-specific tasks.ResponsibilitiesManage emails, calendars, and appointmentsOrganize and maintain client records and legal documentsPrepare and format immigration forms (e.g., visa applications, petitions)Data entry into CRM or case management systemsSchedule consultations and follow-upsRespond to client inquiries via email and chatGuide clients on document requirements and next stepsHandle complaints or concerns professionallyEnsure a smooth onboarding process for new clientsAssist in document collection (passports, IDs, proof of funds, etc.)Track application deadlines and submission timelinesCoordinate with clients for missing or incomplete requirementsMaintain confidentiality of sensitive legal informationSkillsBackground in immigration, legal services, or BPO is a strong advantageExperience using tools like: Case management software (Clio, MyCase, etc.)Knowledgeable in using Microsoft teamsExcellent written and verbal communication skillsHigh attention to detail (very important in legal documents)OrganizedPunctual and drivenPrevious experience in a similar role (preferred)Company OverviewWe are Get My Course, we help students and professionals reach their full career potential by assisting them in getting nationally recognised certifications to boost their career paths. It was founded in undefined, and is headquartered in Loganholme, Queensland, AUS, with a workforce of 51-200 employees. Its website is https://getmycourse.com.au.
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