Remote Receptionist and Customer Service Representative
Company Overview:
We are a niche insurance agency that provides specialized solutions in the professional lines insurance sector. As part of our team, youll be contributing to a professional, dynamic environment dedicated to serving clients with exceptional service...
Position Overview:
We are seeking a highly organized and customer-focused Receptionist and Customer Service Representative to join our remote team. You will be the first point of contact for our clients, handling incoming calls, and general inquiries with professionalism. This role also involves administrative support to ensure smooth day-to-day operations.
Key Responsibilities:
Answer incoming calls and emails, providing prompt and friendly assistance
Direct inquiries to the appropriate department or team member
Maintain records of client interactions and follow-up communications
Assist with administrative tasks such as data entry and scheduling
Provide general support to the team as needed.
Qualifications:
High school diploma or equivalent; additional education is a plus
Previous experience in a receptionist or customer service role
Strong communication skills, both verbal and written
Ability to work independently in a remote environment
Proficient in Microsoft Office and basic CRM systems
Comfortable managing multiple tasks and prioritizing effectively
Benefits:
Competitive salary based on experience
Opportunity to work remotely
Supportive team environment with opportunities for growth
Job Type: Full-time
Pay: $40,000.00 - $44,000.00 per year
Benefits:
401(k)
Flexible schedule
Health insurance
Paid time off
Schedule:
8 hour shift
Monday to Friday
People with a criminal record are encouraged to apply
Location:
Texas (Required)
Work Location: Remote
Apply Now
We are a niche insurance agency that provides specialized solutions in the professional lines insurance sector. As part of our team, youll be contributing to a professional, dynamic environment dedicated to serving clients with exceptional service...
Position Overview:
We are seeking a highly organized and customer-focused Receptionist and Customer Service Representative to join our remote team. You will be the first point of contact for our clients, handling incoming calls, and general inquiries with professionalism. This role also involves administrative support to ensure smooth day-to-day operations.
Key Responsibilities:
Answer incoming calls and emails, providing prompt and friendly assistance
Direct inquiries to the appropriate department or team member
Maintain records of client interactions and follow-up communications
Assist with administrative tasks such as data entry and scheduling
Provide general support to the team as needed.
Qualifications:
High school diploma or equivalent; additional education is a plus
Previous experience in a receptionist or customer service role
Strong communication skills, both verbal and written
Ability to work independently in a remote environment
Proficient in Microsoft Office and basic CRM systems
Comfortable managing multiple tasks and prioritizing effectively
Benefits:
Competitive salary based on experience
Opportunity to work remotely
Supportive team environment with opportunities for growth
Job Type: Full-time
Pay: $40,000.00 - $44,000.00 per year
Benefits:
401(k)
Flexible schedule
Health insurance
Paid time off
Schedule:
8 hour shift
Monday to Friday
People with a criminal record are encouraged to apply
Location:
Texas (Required)
Work Location: Remote
Apply Now