REMOTE Real Estate Virtual Assistant | Bookkeeping
As Real Estate Virtual Assistant, you will play a pivotal role in ensuring smooth operation for management o9ice while ensuring satisfaction and retention of our existing tenants and prospects.
Qualifications:
Strong written and verbal communication skills
Ability to analyze and resolve customer issues effectively and efficiently
At least 2 years of Virtual Assistant experience specific to Real Estate
Comfortable using various property management systems and other Google/Microsoft products
Must have Bookkeeping experience
Ability to prioritize tasks and manage time e:ectively to meet service-level agreements
Ability to adapt to changing processes and procedures in a dynamic work environment Knowledge of customer relationship management
Proficient in AppFolio and Quickbooks
Responsibilities:
Manage inbound calls and routing to appropriate parties (management, leasing agents, maintenance, including handling and coordinating all maintenance requests)
Handle ordering materials, coordination between the general contractor and outside subcontractors
Manage the web-based marketing sources and property photographs to generate leads.
Guide potential tenants through our current offerings to meet their needs & direct them to appropriate scheduling/application platforms.
Provide virtual support on scheduling showings and conveying pricing
Work to resolve tenant issues, troubleshoot problems, and escalate complex cases to higher levels of support as necessary
Maintain accurate and detailed records of tenant interactions, feedback, and resolutions in the management system
Start/Stop utility services as needed including handling all utility billing/payments online with LADWP and SOCAL GAS
Process invoices via management software
Draft various notices as needed
Act as a general administrative assistant to help manage tentants, vendors, and inhouse tasks
General office management (o:ice supply orders, etc) and ownership errands and administrative requests
Perform market rent research to ensure current pricing is in-line with market
Locate and research potential new acquisitions
Manage contact lists
Calendar and appointment management as needed
Prepare tasks and reminders for the team and follow up as needed
Perform monthly bank reconciliations on AppFolio and Quickbooks for all entities
Ability to reach out/source vendors for procurement, dealing with utility companies, etc.
Job Type: Full-time
Pay: $5.00 - $15.00 per hour
Expected hours: 35 per week
Schedule:
Monday to Friday
Application Question(s):
How many years of experience do you have as a Real Estate Virtual Assistant?
Did you or o do you also handle Bookkeeping? Please tell me more about it.
Work Location: Remote
Apply Now
Qualifications:
Strong written and verbal communication skills
Ability to analyze and resolve customer issues effectively and efficiently
At least 2 years of Virtual Assistant experience specific to Real Estate
Comfortable using various property management systems and other Google/Microsoft products
Must have Bookkeeping experience
Ability to prioritize tasks and manage time e:ectively to meet service-level agreements
Ability to adapt to changing processes and procedures in a dynamic work environment Knowledge of customer relationship management
Proficient in AppFolio and Quickbooks
Responsibilities:
Manage inbound calls and routing to appropriate parties (management, leasing agents, maintenance, including handling and coordinating all maintenance requests)
Handle ordering materials, coordination between the general contractor and outside subcontractors
Manage the web-based marketing sources and property photographs to generate leads.
Guide potential tenants through our current offerings to meet their needs & direct them to appropriate scheduling/application platforms.
Provide virtual support on scheduling showings and conveying pricing
Work to resolve tenant issues, troubleshoot problems, and escalate complex cases to higher levels of support as necessary
Maintain accurate and detailed records of tenant interactions, feedback, and resolutions in the management system
Start/Stop utility services as needed including handling all utility billing/payments online with LADWP and SOCAL GAS
Process invoices via management software
Draft various notices as needed
Act as a general administrative assistant to help manage tentants, vendors, and inhouse tasks
General office management (o:ice supply orders, etc) and ownership errands and administrative requests
Perform market rent research to ensure current pricing is in-line with market
Locate and research potential new acquisitions
Manage contact lists
Calendar and appointment management as needed
Prepare tasks and reminders for the team and follow up as needed
Perform monthly bank reconciliations on AppFolio and Quickbooks for all entities
Ability to reach out/source vendors for procurement, dealing with utility companies, etc.
Job Type: Full-time
Pay: $5.00 - $15.00 per hour
Expected hours: 35 per week
Schedule:
Monday to Friday
Application Question(s):
How many years of experience do you have as a Real Estate Virtual Assistant?
Did you or o do you also handle Bookkeeping? Please tell me more about it.
Work Location: Remote
Apply Now