[Remote] QA Financial Auditor II

Remote Full-time
Note: The job is a remote job and is open to candidates in USA. Healthfirst is a healthcare organization seeking a Quality Assurance Financial Auditor II to perform audits of financial processes. The role involves conducting quality audits, mentoring junior auditors, and analyzing claims to ensure compliance with policies and quality standards.

Responsibilities
• Conduct moderately complex to complex quality audits of provider claims, pre-payments and post-payments including high-dollar and specialized claims across multiple lines of business, claim types and products
• Audit the work of more junior auditors and identify opportunities for coaching and/or training
• Identify and communicate issues identified through audits and recommended solutions relevant to business operations
• Assist management in preparing departmental reports policies and procedures
• Mentor and coach Financial and/or Operations QA auditors
• Participate as a Subject Matter Expert on various process improvement projects designed to meet departmental and operational needs
• Assist with performing User Acceptance Testing (UAT) on system enhancements or corporate projects in partnership with Business Operations
• Analyze errors and determine root causes for appropriate classification
• Record/track quality assessment scores and provide feedback to reduce errors and improve processes and performance to ensure the quality of the network
• Review and investigate claims and encounters for medical, facility, pharmacy, dental and vision services including contractual provisions, authorizations and Healthfirst policy and procedure
• Prepare written reports concerning investigation activities and present results of investigations to senior staff
• Complete subsequent auditing and handling of specific claims and appeal requests including processing where applicable, tracking, documenting, reporting and dispersal of findings and recommendations
• Review the accuracy and efficiency of existing training materials

Skills
• Audit experience with the investigation, determination and reporting of financial processes specifically around Healthcare Claims Adjudication and Claims Processing
• Work experience in Microsoft Office suite of applications including advanced Excel (formatting formulas, managing data, filtering results), Word (creating and editing documents), PowerPoint (creating and editing presentations)
• Experience conducting root cause analysis in an auditing capacity
• Experience conducting analytical work and providing creative ideas for problem solving
• Work experience requires written and verbal communication that is clear, concise, grammatically correct, and professional
• Experience handling confidential information
• Associate degree from an accredited institution
• Ability and willingness to handle increasing workload and responsibility
• Willingness and ability to learn and evaluate new information, both technical and procedural
• ICD10 certification
• Basic foundation of SQL, Tableau, and SharePoint
• Knowledge of at least two or more lines of business such as NY Medicare, Medicaid, Family Health Plus, Child Health Plus
• Bachelor's degree from an accredited institution

Benefits
• Medical, dental and vision coverage
• Incentive and recognition programs
• Life insurance
• 401k contributions

Company Overview
• Healthfirst is a health insurer providing medical, business, and health insurance services. It was founded in 1993, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is https://healthfirst.org.

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