[Remote] Program Manager, Risk & Compliance

Note: The job is a remote job and is open to candidates in USA. Instacart is transforming the grocery industry by providing essential services for grocery delivery. They are seeking a Program Manager for Risk and Compliance to drive the Enterprise Risk Management program, strengthen cross-functional execution, and elevate communication at executive and Board levels.

Responsibilities
• Own the end-to-end cadence for Enterprise Risk Management, including risk identification, assessment, prioritization, mitigation planning, and ongoing tracking in a central risk register
• Drive cross-functional execution across Legal, Finance, Product, Engineering, Operations, Marketing, and Strategy; clarify owners and timelines, unblock decisions, and ensure follow-through to closure
• Build executive-ready materials (dashboards, briefs, and Board updates) that translate complex risk issues into clear insights, tradeoffs, and recommended actions
• Design and continuously improve lightweight, scalable processes and tooling (e.g., GRC workflows, issue management, control monitoring) that integrate risk into day-to-day planning and operations
• Partner with product and engineering to operationalize risk reviews for launches and changes, align on risk appetite and acceptance, and connect mitigations to measurable KPIs/OKRs

Skills
• 5+ years of experience in enterprise risk management, compliance, internal audit, or program management within technology, fintech, marketplace, or e-commerce environments
• Bachelor's degree in business, information systems, engineering, or a related field; or equivalent practical experience
• Hands-on experience operationalizing ERM frameworks (e.g., COSO ERM, ISO 31000), including building risk registers, facilitation of assessments, and mitigation planning
• Proven track record leading cross-functional programs with senior stakeholders and presenting concise, executive-ready updates to leadership
• Experience coordinating at least one external audit or certification effort (e.g., SOX, SOC 2, ISO 27001, PCI, or privacy assessments) from planning through remediation tracking
• Proficiency building metrics and dashboards in Google Sheets/Excel and BI tools (e.g., Tableau, Looker) to track risk indicators, KPIs, and OKRs
• Experience working with GRC tools or workflows (e.g., LogicGate, Archer, OneTrust, Vanta) to manage issues, controls, and evidence
• Excellent written and verbal communication skills with the ability to simplify complexity and influence decisions
• 7+ years of relevant experience, including time in a high-growth or rapidly evolving company
• Professional certifications such as CRISC, CISA, CIA, CISM, or similar risk/compliance credentials
• Experience designing risk scoring models and taxonomies, as well as leading scenario analysis or stress testing
• Background in product risk reviews, third-party risk management, and vendor due diligence
• Ability to query and analyze data using SQL to inform risk insights and reporting

Benefits
• New hire equity grant
• Annual refresh grants

Company Overview
• Instacart is an online grocery platform that offers same-day delivery and pickup services for retailers and consumers. It was founded in 2012, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.instacart.com.

Company H1B Sponsorship
• Instacart has a track record of offering H1B sponsorships, with 156 in 2025, 173 in 2024, 111 in 2023, 159 in 2022, 170 in 2021, 59 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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