[Remote] Product Operations Associate

Note: The job is a remote job and is open to candidates in USA. ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. As a Product Operations Associate, you will help drive operational excellence across the product portfolio, supporting key initiatives that improve service delivery and collaboration across teams. Responsibilities • Execute tasks aligned with product work plans and timelines. • Coordinate with Strategic Business Units (SBUs) and Functional Centers of Excellence (FCEs) to meet milestones. • Track performance metrics and escalate issues when needed. • Identify opportunities to improve delivery and efficiency. • Provide regular updates on operations and project status. • Apply "right-sizing" practices to streamline workflows. • Create and share clear communications, including reports and updates. • Support KPI tracking under manager guidance. • Monitor project expenses and support budget tracking. • Help achieve surplus targets by managing costs. • Ensure compliance with ethical standards and regulations. • Schedule meetings and coordinate travel for senior leaders. • Prepare meeting notes and documents (Word, PowerPoint, Excel). • Maintain and update SOPs and process flows. Skills • Bachelor’s degree or equivalent experience. • Strong communication and time management skills. • Proficiency in Microsoft Office Suite (including Visio). • Experience with project tracking tools (e.g., MS Project, Jira, Planview). • Ability to manage multiple priorities in an agile environment. • Professionalism, patience, and a collaborative mindset. • MBA or advanced degree. • PMP certification. • 3+ years of experience managing complex projects or portfolios. Benefits • Multiple Business Resource Groups (BRG) for you to learn and advance your career growth • Up to an additional 8 hours of PTO for volunteer work on causes that are important to you Company Overview • ETS is a global education and talent solutions organization, enabling lifelong learners to be future ready. It was founded in 1947, and is headquartered in Princeton, New Jersey, USA, with a workforce of 1001-5000 employees. Its website is Company H1B Sponsorship • ETS has a track record of offering H1B sponsorships, with 49 in 2025, 39 in 2024, 127 in 2023, 60 in 2022, 43 in 2021, 55 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job